Item: athenaIDX
Rating: 8
Author: Verified User

Overall Satisfaction with athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

Use Cases and Deployment Scope

We used Centricity for our practice management system. We use it for our appointment scheduling, billing and accounts receivable.

Pros and Cons

Pros

Unique Schedule Templates
Unique Appointment Types
Good selection of standard reports

Cons

Statements print only current open accounts, would be nice to print a total statement for patients so they can see if payments are split between open and closed/zeroed out accounts
Ability to create custom reports

Return on Investment

We are able to have a customized product for a reasonable price

Key Insights

Do you think athenaIDX delivers good value for the price?

Yes

Are you happy with athenaIDX's feature set?

Yes

Did athenaIDX live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of athenaIDX go as expected?

I wasn't involved with the implementation phase

Would you buy athenaIDX again?

Yes

Centricity is great for practices that need to be able to customize their schedules for each provider. It allows you to create multiple custom templates so each doctor could have their own schedule template and customized appointment types. At times the statements can be hard for patients to understand so make sure your staff understands and can explain how payments are posted and how they show up on the statement.

Comments

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Centricity helps ortho clinic with its flexibility