20 Ratings
6 Ratings
20 Ratings
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Score 7.6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Billing and Claims Management

    athenaIDX

    Feature Set Not Supported
    N/A
    9.5

    TherapyNotes

    95%
    TherapyNotes ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Claims management

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Coding

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Patient billing

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Financial Reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Patient Scheduling

    athenaIDX

    Feature Set Not Supported
    N/A
    9.3

    TherapyNotes

    93%
    TherapyNotes ranks higher in 4/4 features

    Rule-based scheduling

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Automated appointment reminders

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Multi-location support

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Calendar interface

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Electronic Medical Records

    athenaIDX

    Feature Set Not Supported
    N/A
    9.7

    TherapyNotes

    97%
    TherapyNotes ranks higher in 7/7 features

    Charting / document management

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Templates

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Patient portal

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow automation

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Customization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Medical Security and Privacy

    athenaIDX

    Feature Set Not Supported
    N/A
    8.0

    TherapyNotes

    80%
    TherapyNotes ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Data backups and redundancy

    N/A
    0 Ratings
    7.1
    71%
    2 Ratings

    Local mode / networking failsafe

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Workflow and Scale

    athenaIDX

    Feature Set Not Supported
    N/A
    9.7

    TherapyNotes

    97%
    TherapyNotes ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Specialty-specific workflows

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Attribute Ratings

    • TherapyNotes is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.6

    athenaIDX

    76%
    9 Ratings
    9.0

    TherapyNotes

    90%
    2 Ratings

    Likelihood to Renew

    athenaIDX

    N/A
    0 Ratings
    10.0

    TherapyNotes

    100%
    1 Rating

    Implementation Rating

    athenaIDX

    N/A
    0 Ratings
    10.0

    TherapyNotes

    100%
    1 Rating

    Likelihood to Recommend

    athenahealth

    Athena is a well-suited electronic medical record system for those professionals that work in a medical center, hospital, clinic, and/or outpatient clinic that need to provide frequent and accurate documentation for insurance providers and all other members of the care team. It might be less appropriate for a small agency.
    Read full review

    TherapyNotes

    TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
    Read full review

    Pros

    athenahealth

    • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
    • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
    • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
    • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
    Read full review

    TherapyNotes

    • Connect with clients through the client portal and allows you to share documents.
    • Submits claims to the insurance companies and connects with CAQH.
    • Tech support is phenomenal.
    • Free, secure telehealth platform.
    Read full review

    Cons

    athenahealth

    • Statements print only current open accounts, would be nice to print a total statement for patients so they can see if payments are split between open and closed/zeroed out accounts
    • Ability to create custom reports
    Read full review

    TherapyNotes

    • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
    • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
    Read full review

    Pricing Details

    athenaIDX

    Starting Price

    Editions & Modules

    athenaIDX editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      TherapyNotes

      Starting Price

      $49 per month

      Editions & Modules

      TherapyNotes editions and modules pricing
      EditionModules
      Solo$49.001
      Group$59.002
      Enterprise$59.003

      Footnotes

      1. per month
      2. per month
      3. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      athenahealth

      No answers on this topic

      TherapyNotes

      I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
      Read full review

      Implementation Rating

      athenahealth

      No answers on this topic

      TherapyNotes

      It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
      Read full review

      Alternatives Considered

      athenahealth

      During my medical rotations I have used multiple products similar to Centricity, but I found Centricity to be one of the easiest to use and one of the easiest systems to learn
      Read full review

      TherapyNotes

      Therapy notes is easier to work with across all domains. Faster and more effective when it comes to writing and entering notes
      Read full review

      Return on Investment

      athenahealth

      • Medication Management has taken a negative impact on our clinicians, the ease of use changed into a complicated process.
      Read full review

      TherapyNotes

      • Saves time specifically with entering notes which means I can spend more time seeing clients.
      • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
      Read full review

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