Atlassian Product Collection, with Jira Product Discovery vs. Userback
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Atlassian Product Collection, with Jira Product Discovery | Score8 out of 10 | N/A | The Atlassian Product Collection is an enterprise-scale product management suite designed to unify customer feedback, product prioritization, roadmapping, and engineering execution. Available through Atlassian’s Early Access Program (EAP), the Product Collection combines automated customer insight aggregation with objective prioritization frameworks to connect strategic product decisions directly with development backlogs in Jira. | $100 per month 10 users |
Userback | N/A | N/A | Userback is a visual feedback and bug-reporting platform built for product, QA, and support teams who need to close the gap between what users report and what developers can actually act on. Instead of vague tickets, users submit feedback directly on the page via a screen recording, screenshot, or annotated capture — automatically paired with technical context like console logs, network requests, browser/OS details, and session replay. Key capabilities… | $39 per month |
| Atlassian Product Collection, with Jira Product Discovery | Userback | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual billing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Atlassian Product Collection, with Jira Product Discovery | Userback | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
86% Would buy again 6 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 5 Answers | No answers on this topic | |
| Happy with the feature set | ||
86% Happy with the feature set 6 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Atlassian Product Collection, with Jira Product Discovery | Userback | |
|---|---|---|
| Small Businesses | Craft.io Score10 out of 10 | ![]() Sentry Score8.8 out of 10 |
| Medium-sized Companies | ProductPlan Score9.5 out of 10 | ![]() Sentry Score8.8 out of 10 |
| Enterprises | Roadmunk Score4.8 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Atlassian Product Collection, with Jira Product Discovery | Userback | |
|---|---|---|
| Likelihood to Recommend | 9.3 | - |
| Usability | 8.7 | - |
| Atlassian Product Collection, with Jira Product Discovery | Userback | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
| No answers on this topic |
| Usability |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Userback Screenshots |






