Ten-X supports Auction.com, an online multiple listing service (MLS) emphasizing foreclosures and auctions for residential properties.
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Homesnap
Score 1.5 out of 10
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Homesnap is a mobile oriented MLS technology from the company of the same name in Bethesda. The Homesnap platform leverages real-time data from over 200 MLSs to provide consumers with a data-driven home search experience while providing over 85% of U.S. agents with access to mobile tools that automate their work, and accelerate success.
Auction.com is well suited for an event, which has a silent and live auction. I can't imagine hosting an event without being able to swipe guests credit cards and being able to generate invoices. Entering winning bids at the event is easy and can be done on multiple computers - then merged onto one to run the necessary invoices, distribution sheets, and reports. Running a report on the items not bid on allows you to verify that you have entered all the bid sheets.
Homesnap is my go-to mobile app for any customers or clients looking for homes. I enjoy the fact that once I send someone my personal link and they sign up, all homes are then branded to me. I like how I can view the favorites of other users, or share a home that I think they may be interested in. Homesnap is not a great tool if a user wants to be notified as soon as a home comes on the market. In hot markets, this could be the difference between getting an appointment and making and offer.
Support is where Auction.com shines. Their support team is incredible. On the day of the event, you can count on them to be on the other end of the phone when you call and to fix issues that you have. They are all very knowledgeable and understanding. They will walk you through any issues or actually make the changes remotely for you. I have nothing but praise for their support!
Anytime I have a question for Homesnap, I am able to contact customer support and, 99.9% of the time. get the answers I need right away. I have only had one issue that took more than a day, but the communication was great the entire time.
I have used Zillow and their leads are bonafide but costly - but they pay off. You actually speak to a live client on the phone. If I can get the person on the phone I can convert them. It is impossible to convert someone if their email address and phone number are fake and you cant communicate with them.... especially if you received the leads 2 weeks after that have initially made contact with Homesnap - due to their leads being processed by an AI bot and not having any real human interaction or urgency in getting the lead to you the Realtor.
