TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Auction.com

    Score10 out of 10
    N/ATen-X supports Auction.com, an online multiple listing service (MLS) emphasizing foreclosures and auctions for residential properties.N/A

    Homesnap

    Score1.1 out of 10
    N/AHomesnap is a mobile oriented MLS technology from the company of the same name in Bethesda. The Homesnap platform leverages real-time data from over 200 MLSs to provide consumers with a data-driven home search experience while providing over 85% of U.S. agents with access to mobile tools that automate their work, and accelerate success.N/A
    Pricing
    Auction.comHomesnap
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Auction.comHomesnap
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Auction.comHomesnap
    Considered Both Products
    Ten-X
    No answer on this topic
    Homesnap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    50%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    No answers on this topic
    50%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    No answers on this topic
    50%
    Implementation went as expected
    3 Answers
    User Ratings
    Auction.comHomesnap
    Likelihood to Recommend
    10.0
    (1 ratings)
    1.2
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Auction.comHomesnap
    Likelihood to Recommend
    Ten-X
    Auction.com is well suited for an event, which has a silent and live auction. I can't imagine hosting an event without being able to swipe guests credit cards and being able to generate invoices. Entering winning bids at the event is easy and can be done on multiple computers - then merged onto one to run the necessary invoices, distribution sheets, and reports. Running a report on the items not bid on allows you to verify that you have entered all the bid sheets.
    Incentivized
    Read full review
    Homesnap
    Homesnap is my go-to mobile app for any customers or clients looking for homes. I enjoy the fact that once I send someone my personal link and they sign up, all homes are then branded to me. I like how I can view the favorites of other users, or share a home that I think they may be interested in. Homesnap is not a great tool if a user wants to be notified as soon as a home comes on the market. In hot markets, this could be the difference between getting an appointment and making and offer.
    Incentivized
    Read full review
    Pros
    Ten-X
    • Entering auction items and guests is very easy.
    • The assigning of table seating function makes doing table seating easy and easy to change.
    Incentivized
    Read full review
    Homesnap
    • Automatically generated posts
    • Allows my clients to write and see my professional reviews
    • Gives me the professional transaction stats of all Agents
    • Generates more leads to my Google page
    Read full review
    Cons
    Ten-X
    • The reports could be made easier to run.
    • The training on the system could be better.
    Incentivized
    Read full review
    Homesnap
    • Stop Using AI Bot and hire real people
    • Get REAL leads - not fake ones with fake phone numbers and emails
    • Give the leads to agents quickly - NOT 2 weeks after the initial lead supposedly contacts you
    Read full review
    Likelihood to Renew
    Ten-X
    No answers on this topic
    Homesnap
    I will not be renewing.
    Read full review
    Usability
    Ten-X
    No answers on this topic
    Homesnap
    Not worthy.
    Read full review
    Support Rating
    Ten-X
    Support is where Auction.com shines. Their support team is incredible. On the day of the event, you can count on them to be on the other end of the phone when you call and to fix issues that you have. They are all very knowledgeable and understanding. They will walk you through any issues or actually make the changes remotely for you. I have nothing but praise for their support!
    Incentivized
    Read full review
    Homesnap
    Anytime I have a question for Homesnap, I am able to contact customer support and, 99.9% of the time. get the answers I need right away. I have only had one issue that took more than a day, but the communication was great the entire time.
    Incentivized
    Read full review
    Alternatives Considered
    Ten-X
    I have not used any alternatives to Auction.com
    Incentivized
    Read full review
    Homesnap
    I have used Zillow and their leads are bonafide but costly - but they pay off. You actually speak to a live client on the phone. If I can get the person on the phone I can convert them. It is impossible to convert someone if their email address and phone number are fake and you cant communicate with them.... especially if you received the leads 2 weeks after that have initially made contact with Homesnap - due to their leads being processed by an AI bot and not having any real human interaction or urgency in getting the lead to you the Realtor.
    Read full review
    Return on Investment
    Ten-X
    • The system has enabled us to see which items bring in the most money so that we can focus on getting those items.
    • It also shows us which items don't sell, so we can quit wasting our time trying to secure them.
    Incentivized
    Read full review
    Homesnap
    • Homesnap keeps my post current and innovative.
    • Homesnap will give me advice on how to drive leads to my Homesnap profile and my Google profile.
    • I pay approximately $200 a year for my Homesnap plus. I definitely get my return on my investment!
    • I'd highly recommend Homesnap to any agent!
    Read full review
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