Auction.com will make your event so much easier to do!
February 12, 2020

Auction.com will make your event so much easier to do!

Roxanne Jacobs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Auction.com

Auction.com is being used for our Annual Holiday Luncheon. With it, we log in all of the silent auction items (over 300) listing them with the donor, value, category, etc. We also use it to track our attendees and to do the table seating. It runs our bid sheets, labels to tag the items, etc. At the event, we collect guests info by swiping credit cards. After the bidding is done, the program runs the invoices (one for the guest and one for distribution). The invoices show which guests are Quick Checkout - meaning we have their credit card info so they can pick up their auction items and go. At and after the event, the program runs all of the necessary reports you need for the items, the guests, the committee, and the Board of Directors.
  • Entering auction items and guests is very easy.
  • The assigning of table seating function makes doing table seating easy and easy to change.
  • The reports could be made easier to run.
  • The training on the system could be better.
  • The system has enabled us to see which items bring in the most money so that we can focus on getting those items.
  • It also shows us which items don't sell, so we can quit wasting our time trying to secure them.
I have not used any alternatives to Auction.com
Support is where Auction.com shines. Their support team is incredible. On the day of the event, you can count on them to be on the other end of the phone when you call and to fix issues that you have. They are all very knowledgeable and understanding. They will walk you through any issues or actually make the changes remotely for you. I have nothing but praise for their support!

Do you think Auction.com delivers good value for the price?

Yes

Are you happy with Auction.com's feature set?

Yes

Did Auction.com live up to sales and marketing promises?

Yes

Did implementation of Auction.com go as expected?

Yes

Would you buy Auction.com again?

Yes

Auction.com is well suited for an event, which has a silent and live auction. I can't imagine hosting an event without being able to swipe guests credit cards and being able to generate invoices. Entering winning bids at the event is easy and can be done on multiple computers - then merged onto one to run the necessary invoices, distribution sheets, and reports. Running a report on the items not bid on allows you to verify that you have entered all the bid sheets.