Aurea Process vs. Bizagi vs. Blueprint Platform

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

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Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.

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Blueprints ability to generate reports is quite useful and comprehensive providing a good amount of information in a fairly detailed manner, thus assisting the entire decision-making management in a much more objective manner. The only issue we are facing is it cannot be customised for multiple teams.

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• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

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• design process
• enable to collaborate on process with customer
• enable to generate good world documents
• has a clear view how the process will looks like
• enable to design roles in the workflow

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• Blueprint is formatted similarly to some of the office programmes with which I am very Familiar
• Migration from one tool to another is easy
• Amazing detailed reports

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• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

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• Some minor things to improve but works pretty well. If you have an idea to improve Bizagi Modeler, you can post it on the Bizagi forum, and maybe, in a next release, you will find it realized. Yes, it happened to me.

• Blueprint cannot be customised for multiple teams
• The UI should be improved, It should be made user friendly
• The customer service time should improve

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Try it and you will understand.

It is applicable in any complex process scenario- regardless of company function. Though it is very useful and customizable, it is best to be deployed by a centralized team or experts in BPMN and coding, as all of the customizing options can quickly overwhelm any citizien developer and lead to harmful results

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Online training Free Well chaptered Progressive

The pricing/value proposition of the product compared to its competitors is very competitive.

The cost is reasonable, especially for what you get, and especially for this software segment.

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Wooqer does not have reports and analytics and Blueprint has some really useful reports feature which was important for us.

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• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

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• it speeds up very much designing the workflows so we save time and money
• it helps to accept process with customer so it also safe time and money

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info