Autodesk Construction Cloud vs. Followup CRM

Well Suited: Autodesk Construction Cloud is cost effective, user friendly, and robust. They aren't nickel and diming you for use of each module. Once users are on-board with the system it creates an ecosystem that all users "go to first" for an answer. Less Appropriate: As a Developer, there are some hiccups as it is designed more for the GC (general contractor). A template option that is Developer forward would an improvement.

Incentivized

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.

Incentivized

• Meeting Minutes: Simple to use and adapt from Agenda to Minutes, attach reference documents efficiently, and assign accountability to attendees.
• Budget/Cost Reporting: There is a learning curve, but the visibility of budgets and costs from inception to closeout is beneficial for the user and makes reporting to investors simple and consistent.
• Document Management: The version history on drawings "sheets" is very helpful when managing a project through design and construction. Issuing addenda, drawings, or tracking down a change in design is simple.
• Pay Applications/Change Order Workflow: the customizable workflows along with time stamps of reviews and response makes tracking down status and bottlenecks very easy.

Incentivized

• We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
• The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
• Every task is date stamped to insure proper work flow and holds the team accountable to each other.

• Managing Data
• The footprint large projects leave within Desktop Connector and Mitigating that data
• REMOVE "add up to 80 projects" from the Desktop Connector Select Projects Screen! It is better to cycle the project data in/out for syncing latest greatest rather than have users load up their desktop connector full of projects and let data stagnate/have to be racked to update.

• It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
• It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
• It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.

Incentivized

I don't make these decisions and its what the company wants

It is overall a very great product in terms of usability. Some features need some work like RFI tools and contruction administration tools. As the product develops I imagine these becoming more important and easier to use

Incentivized

5 major outages in the last year, some on days of major deliverables or deadlines... dependent upon AWS

The data mitigation is complete garbage. Any cloud collaborated model takes 2x to load in the Autodesk Construction Cloud environment that if it was saved locally or to on prem servers. We had our systems and bandwidth all evaluated to be applicable but the data downloads and sequencing through Desktop Connector leaves much to be desired.

Autodesk staff intervention often required to support IT when normal installs and direction was erroneous

Great to have hands on folks to answer questions. Live training worked better for real time scenarios.

Good as any other online content, not incredible. There was a cost associated with this training

Be prepared for nothing to work originally, and support staff to fight change and be cumbersome at properly learning how to use in my opinion.

Procore's user interface is not as user-friendly. Next steps are not as obvious and the overall graphic design is more old-school. I do however like how Procore lists the specific issues that you are assigned on the home page. Procore can be more difficult to navigate and it's hard to find attachments.

Incentivized

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales

Required yearly upgrades and contracts a opposed to one-time purchases

Not applicable/harder to implement across larger workforces or large-scale projects

They were attentive and thorough when their software releases caused errors

• Make us easier to manage files
• Coordination model more easier
• Keep internal file secret to external by managing access to our Autodesk Construction Cloud system

Incentivized

• I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
• The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
• Payments or what the current status of the job is.

Incentivized