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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Autodesk Vault

    Score9.9 out of 10
    N/AAt its core, Autodesk Vault is a product data management software that connects distributed teams with multisite collaboration and delivers insights. Vault helps streamline workflows. Everyone works from a central source of organized data—collaborating to reduce errors, and save time. The upgraded Vault PLM combines Vault Professional with Fusion 360 Manage for enterprise-wide collaboration and product lifecycle management. According to the vendor, the solution is designed…

    $735

    per year

    Dovetail

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform.

    $0

    for a single individual, channel, and research project

    Pricing
    Autodesk VaultDovetail
    Editions & Modules
    Vault Professional
    $735
    per year
    Free
    $0
    for a single individual, channel, and research project
    Professional
    $15
    per month
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Autodesk VaultDovetail
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual billing on the Professional plan.
    More Pricing Information
    Community Pulse
    Autodesk VaultDovetail
    Considered Both Products
    Autodesk
    No answer on this topic
    Dovetail
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    55 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    37 Answers
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    Autodesk VaultDovetail
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    Tempo Strategic Roadmaps (formerly Roadmunk)
    Score4.3 out of 10
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    User Ratings
    Autodesk VaultDovetail
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.7
    (60 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    6.8
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    6.9
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.1
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Configurability
    -
    (0 ratings)
    5.5
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.9
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.9
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.2
    (2 ratings)
    User Testimonials
    Autodesk VaultDovetail
    Likelihood to Recommend
    Autodesk
    Autodesk Vault is doing a very good job in managing documents, checking in and out files, tracking all versions and revisions that are made. All of these are are done automatically so users dont need to spend time to do it. Autodesk Autocad and Autodesk Inventor are automatically updated with changes made in Autodesk Vault.
    Incentivized
    Read full review
    Dovetail
    Very good for a research repository where researchers need to go back and reference or search for studies. Especially helpful for a large team with many sub-teams and many stakeholders. Maybe less helpful for a smaller team, but really, I think anyone seeking a research repository and easy video transcription and transcription tagging would find it helpful
    Incentivized
    Read full review
    Pros
    Autodesk
    • Work In Progress data management
    • AutCAD Integration
    • Streamline Documents and workflow
    Incentivized
    Read full review
    Dovetail
    • Chat to docs is a powerful feature for validating stakeholder ideas and providing real user insights, next to a summary and doc I can send along in as little as 5 min.
    • The flexibility of the database works for multiple types of org cultures (e.g,. one that is more eng. centric likes things organized by feature, whereas more user centric orgs can easily tag and adjust for user themes and needs)
    • Dynamic highlighting and auto suggest has improves and saves a lot of time manually tagging user quotes and interviews.
    Incentivized
    Read full review
    Cons
    Autodesk
    • more searching capabilities
    • creating reports
    • using the software in the cloud
    Incentivized
    Read full review
    Dovetail
    • Dovetail tends to suggest themes based on what 1 user has said. As a UX Researcher, I cannot use this data because there isn't enough evidence to justify it. I need to see larger patterns across more users.
    • I find the channels incredibly hard to identify themes - the UI is super confusing, and I've never managed to get my head around it, so I just ignore it.
    • I wish the 'published' button would come back in Docs. Right now, Docs show up in search results while we are still drafting them and don't want them visible to the organization yet.
    • On the Contacts page, I need to be able to search by any of the fields (and not just the name).
    Incentivized
    Read full review
    Likelihood to Renew
    Autodesk
    We are very happy using this product, it helps us a lot in managing files
    Incentivized
    Read full review
    Dovetail
    We are currently evaluating this tool and it would depend on the "usage credit" model that Dovetail is moving toward. Depending on our current usage and the cost change that might occur with that, I would assume there is a likelihood that we may not renew. I would like for us to renew, however it is up to our product financial decision makers
    Incentivized
    Read full review
    Usability
    Autodesk
    Vault is very easy to use. It works directly with Autodesk design products like Inventor, Autocad Electrical and AutoCAD, so for CAD users the workflows (check-in/check-out, version control, BOM management) feel familiar and streamlined. It's very good in managing files, revisions, and data security. All our users generally appreciate having a central repository for engineering data, as we have several offices across the globe
    Incentivized
    Read full review
    Dovetail
    It takes a lot of getting used to in order to effectively navigate the folder structure, project tabs, project views, etc. It's why I haven't been able to just hand over access to a project manager or leader and trust that they will be able to find value quickly. Because of this, usage and value has been restricted mostly to the UX team.
    Incentivized
    Read full review
    Reliability and Availability
    Autodesk
    No answers on this topic
    Dovetail
    I’ve never had any access issues with Dovetail, so I don’t see any problems in that area.
    Incentivized
    Read full review
    Performance
    Autodesk
    No answers on this topic
    Dovetail
    Regarding performance, I would say it’s satisfactory. Adding data and transcriptions is really fast and efficient, and can be done in the background, so I’m never hindered by these aspects. However, all the new AI-generated features are still somewhat slow to run. It’s nothing major, but it should improve in the future.
    Incentivized
    Read full review
    Support Rating
    Autodesk
    Autodesk Support for Vault is very good and fast. The quality of support depends heavily on whether users are working with a Value-Added Reseller (VAR) or Autodesk directly. In my case I am the support specialist for Autodesk Vault at my company and have full support from them. Also, having subscription is important
    Incentivized
    Read full review
    Dovetail
    Support was good, especially when it comes to the capability of your support agents and engineers. But as i am located in Europe, the difference in the time zone made it hard to communicate with your offices and kept my work way back
    Incentivized
    Read full review
    Online Training
    Autodesk
    No answers on this topic
    Dovetail
    The training went very well, and we co-built it to really address our needs. I also think it was beneficial to have feedback coming from someone other than myself (since I manage the tool), as it helped reinforce the points I wanted to highlight. The team’s feedback on the training was very positive.
    Incentivized
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    Alternatives Considered
    Autodesk
    A great tool for the designers to monitor their work, they can track the entire the entire product development cycle from the beginning to the the design competition and if any revision or correction is required they can do it instantly, furthermore it also offers cloud based hosting service. It offers transparency by providing unique user access and login options
    Incentivized
    Read full review
    Dovetail
    We currently have access to both of the listed programs through our company, but they were lacking in the ability to either accurately transcribe the interviews (which would lead to extra effort and time going in to correct the transcription errors) or would not analyze interviews at all and could only handle text which, again, would rely on accurate transcriptions to get insights and analysis. Having it all-in-one was the much better option.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Autodesk
    No answers on this topic
    Dovetail
    It’s very expensive, and we use a lot of features in beta. I think we could also be rewarded for our usage and frequent feedback on the tool.
    Incentivized
    Read full review
    Scalability
    Autodesk
    No answers on this topic
    Dovetail
    Management is quite straightforward; it’s easy to change access if certain stakeholders need to use it. The repository features are accessible to all teams, making it a good entry point into the tool. The more people use it, the more powerful the tool becomes, so it seems truly scalable to me. The limits are more financial, in terms of accessing additional features.
    Incentivized
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    Return on Investment
    Autodesk
    • Efficiency of the Project is improved.
    • Data management become easy
    • Ensured no duplication and standardized the flow.
    Incentivized
    Read full review
    Dovetail
    • Time saving. As I mentioned before, I save a lot of time by using Dovetail. What could take me 5 hours takes me now 2. (Aprox)
    • AI helping with the insights. Using the chat to ask to to extract certain highlights is very helpful when generating my report. Saving me time.
    Incentivized
    Read full review
    ScreenShots

    Dovetail Screenshots

    Screenshot of an automate workflow with AI: Agents track every customer signal and act on what’s important before they turn into problems.Screenshot of an example of an automated transcript with structured note-taking that anchors insights in the voice of the customer. This uses AI-powered Chat and Search to offer instant answers grounded in data—whether it is in Dovetail, Slack, or Teams.Screenshot of the AI Dashboards that help spot risks before they escalate, act on new opportunities.Screenshot of the dashboard to connect Dovetail to an existing tech stack, including Slack, Linear, and various meeting recording tools.Screenshot of where to automatically clustering customer issues into prioritized themes and trends. Useful for surfacing actionable product opportunities from high-volume ticket data.Screenshot of real-time dashboards that aggregate sentiment, NPS, and app reviews into a unified view of the customer experience.