Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Autodesk Vault
Score 9.4 out of 10
N/A
At its core, Autodesk Vault is a product data management software that connects distributed teams with multisite collaboration and delivers insights. Vault helps streamline workflows. Everyone works from a central source of organized data—collaborating to reduce errors, and save time. The upgraded Vault PLM combines Vault Professional with Fusion 360 Manage for enterprise-wide collaboration and product lifecycle management. According to the vendor, the solution is designed…
$735
per year
Help Lightning
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$75,000
per year
PTC Windchill
Score 7.0 out of 10
N/A
PTC offers Windchill, the company's Product Lifecycle Management (PLM) platform that includes BOM (a digital bill of materials) for cost and product quality control via parts-centric source of truth, dynamic and updated product change and configuration management to ensure up-to-date product information, industry standards and requirements validation and control, and role-based data access among other features.N/A
Pricing
Autodesk VaultHelp LightningPTC Windchill
Editions & Modules
Vault Professional
$735
per year
Enterprise
$75,000
per year per installation
No answers on this topic
Offerings
Pricing Offerings
Autodesk VaultHelp LightningPTC Windchill
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsSolutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
Autodesk VaultHelp LightningPTC Windchill
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User Ratings
Autodesk VaultHelp LightningPTC Windchill
Likelihood to Recommend
9.0
(3 ratings)
10.0
(1 ratings)
1.0
(6 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Autodesk VaultHelp LightningPTC Windchill
Likelihood to Recommend
Autodesk
Autodesk Vault is doing a very good job in managing documents, checking in and out files, tracking all versions and revisions that are made. All of these are are done automatically so users dont need to spend time to do it. Autodesk Autocad and Autodesk Inventor are automatically updated with changes made in Autodesk Vault.
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Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
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PTC
This product is perhaps typical of something that seems as though it was conceived in the 90's and has seen various appendages since, none of which do their job particularly well. Nothing in this system is efficient and all its processes demand a huge, close to maximum possible level of human effort. No doubt many companies, such as my own are spend huge amounts of money for the debateable privilege of tripling their employees workload and making them as inefficient as possible to make the administration of the system seem more important than it actually is.
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Pros
Autodesk
  • Work In Progress data management
  • AutCAD Integration
  • Streamline Documents and workflow
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Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
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PTC
  • It is compatible with all devices and operating systems such as web-based, Android, and iOS.
  • It allows user to customize its interface based on their requirement.
  • It provides a digital part list with all required data like Part Name, Part No., Weight, Material, etc.
  • Searching data is so facile that one can get data without any trouble.
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Cons
Autodesk
  • more searching capabilities
  • creating reports
  • using the software in the cloud
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Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
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PTC
  • Extract partlist should be directly in Excel because everyone time we have to convert it to Excel.
  • ECN report formatting need improvement.
  • Many times part no doesn't go to ERP even after ERP released state.
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Likelihood to Renew
Autodesk
We are very happy using this product, it helps us a lot in managing files
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Help Lightning
No answers on this topic
PTC
No answers on this topic
Usability
Autodesk
Vault is very easy to use. It works directly with Autodesk design products like Inventor, Autocad Electrical and AutoCAD, so for CAD users the workflows (check-in/check-out, version control, BOM management) feel familiar and streamlined. It's very good in managing files, revisions, and data security. All our users generally appreciate having a central repository for engineering data, as we have several offices across the globe
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Help Lightning
No answers on this topic
PTC
Windchill is an extremely verbose and unintuitive system, with masses of unnecessary duplication of fields, convoluted workflows, unclear roles and terrible search capabilities. It is one of the worst software products I have ever seen to propose solving something that is actually factors quicker to do with manual writing and paper work
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Support Rating
Autodesk
Autodesk Support for Vault is very good and fast. The quality of support depends heavily on whether users are working with a Value-Added Reseller (VAR) or Autodesk directly. In my case I am the support specialist for Autodesk Vault at my company and have full support from them. Also, having subscription is important
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Help Lightning
No answers on this topic
PTC
No answers on this topic
Alternatives Considered
Autodesk
A great tool for the designers to monitor their work, they can track the entire the entire product development cycle from the beginning to the the design competition and if any revision or correction is required they can do it instantly, furthermore it also offers cloud based hosting service. It offers transparency by providing unique user access and login options
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Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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PTC
Windchill is having a great market share & its UI is simple & neat, integration with Creo & ERP system. These are the main reasons of considering Windchill by our organization.
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Return on Investment
Autodesk
  • Efficiency of the Project is improved.
  • Data management become easy
  • Ensured no duplication and standardized the flow.
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Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
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PTC
  • Saves time as all of our drawings and business instructions and procedures are housed in a central location with check-in/out capability and version control.
Read full review
ScreenShots

Help Lightning Screenshots

Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.