Avaamo vs. AWS Chatbot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avaamo
Score 7.2 out of 10
N/A
Avaamo headquartered in Los Gatos provides AI and chatbot building technology for sales, support, or IT operations.N/A
AWS Chatbot
Score 8.2 out of 10
N/A
AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.N/A
Pricing
AvaamoAWS Chatbot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AvaamoAWS Chatbot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AvaamoAWS Chatbot
Top Pros

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Top Cons

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Best Alternatives
AvaamoAWS Chatbot
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvaamoAWS Chatbot
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
AvaamoAWS Chatbot
Likelihood to Recommend
Avaamo
For a customer centric organisation looking for a future proof approach towards customer service this could be very much be well suited if you have the capital and/or patience. Providing intuitive AI that can provide huge value to enterprise organisations, but perhaps less so to smaller ones that could deal with the customer experience on a more human / personal level
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Amazon AWS
No answers on this topic
Pros
Avaamo
  • Seamless and powerful transition to real person support
  • Not overly technical to implement in first instance
  • Intuitive conversational flow is paramount and delivered near-perfectly
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Amazon AWS
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Cons
Avaamo
  • Issues with other languages, such as Spanish currently
  • Expensive but arguably represents solid Value
  • No version control
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Amazon AWS
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Alternatives Considered
Avaamo
Avaamo becomes clearly the stand-out option of the 2020s as other platforms don't quite stack up. The team at Avaamo are at the forefront of the technology and the only way is up. This is not for every organisation as it's very much enterprise level but if your aim is the experience of the end user then Avaamo or a very similar option will be paramount
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Amazon AWS
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Return on Investment
Avaamo
  • ROI as end customers and end user appreciates new innovations
  • Increase on customer retention as it's cutting edge
  • Enterprise level customer acquisition uptick as new partnerships shine
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Amazon AWS
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ScreenShots