Avaamo vs. AWS Chatbot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avaamo
Score 7.0 out of 10
N/A
Avaamo headquartered in Los Gatos provides AI and chatbot building technology for sales, support, or IT operations.N/A
AWS Chatbot
Score 8.7 out of 10
N/A
AWS Chatbot is an interactive agent designed to make it easy to monitor and interact with AWS resources in Slack channels and Amazon Chime chat rooms. With AWS Chatbot users can receive alerts, run commands to return diagnostic information, invoke AWS Lambda functions, and create AWS support cases.N/A
Pricing
AvaamoAWS Chatbot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AvaamoAWS Chatbot
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AvaamoAWS Chatbot
Features
AvaamoAWS Chatbot
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Avaamo
-
Ratings
AWS Chatbot
10.0
1 Ratings
18% above category average
Chat history and transcripts00 Ratings10.01 Ratings
Chat reporting00 Ratings10.01 Ratings
Chat and web analytics00 Ratings10.01 Ratings
Best Alternatives
AvaamoAWS Chatbot
Small Businesses
Front
Front
Score 9.0 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AvaamoAWS Chatbot
Likelihood to Recommend
8.0
(1 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AvaamoAWS Chatbot
Likelihood to Recommend
Avaamo
For a customer centric organisation looking for a future proof approach towards customer service this could be very much be well suited if you have the capital and/or patience. Providing intuitive AI that can provide huge value to enterprise organisations, but perhaps less so to smaller ones that could deal with the customer experience on a more human / personal level
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Amazon AWS
The Best performance for this tools is best describe to be suited as friendly -user with intuitive set up and integration for different paltforms. This tool has a proven sucess that works well for both small and large teams in the organization. The best for operational processes enhancing team environment. Amazing.
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Pros
Avaamo
  • Seamless and powerful transition to real person support
  • Not overly technical to implement in first instance
  • Intuitive conversational flow is paramount and delivered near-perfectly
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Amazon AWS
  • The real-time efforts has facilitated our need for chatot collaborations.
  • Our team productivity has increase upward with the help of direct instructions.
  • Centralized communication is vital for in which AWS Chatbot offered to us.
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Cons
Avaamo
  • Issues with other languages, such as Spanish currently
  • Expensive but arguably represents solid Value
  • No version control
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Amazon AWS
  • The executions of direct chat commands still to look up
  • We would love to see the security enhancment
  • The real time alerts is challenging to us
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Usability
Avaamo
No answers on this topic
Amazon AWS
The tool, AWS Chatbot deserves a highest rating in the market. We have been using a AWS and it's other tools and it's quiet impressive. This tool defines the new trends for powered AI.
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Alternatives Considered
Avaamo
Avaamo becomes clearly the stand-out option of the 2020s as other platforms don't quite stack up. The team at Avaamo are at the forefront of the technology and the only way is up. This is not for every organisation as it's very much enterprise level but if your aim is the experience of the end user then Avaamo or a very similar option will be paramount
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Amazon AWS
This tool AWS Chatbot is difinitely Proactive in a sense, it automatically helps identify and addresses issues and problems and prevent making it serious and escalated. Amazing so far!
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Return on Investment
Avaamo
  • ROI as end customers and end user appreciates new innovations
  • Increase on customer retention as it's cutting edge
  • Enterprise level customer acquisition uptick as new partnerships shine
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Amazon AWS
  • The price for this product is considerably low and manageable.
  • We gained an impressive results
  • We are able to forecast our expectations and with excellent plan for future
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ScreenShots