Avast CloudCare vs. SOTI MobiControl

It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.

Incentivized

The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.

Incentivized

• Keeps the anti-virus up to date.
• Daily reporting.
• Remote tools like RDP.

Incentivized

• Remote support.
• Kiosk mode.
• Supports not only Android but also iOS.

Incentivized

• reporting on failed backup
• duplicate reporting
• false positives

Incentivized

• Very limited API.
• Profile deployment limitation.
• Package deployment limitation.
• Lacks licensing flexibility.

Incentivized

It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.

Incentivized

I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).

Incentivized

We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.

Incentivized

Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.

Incentivized

MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.

Incentivized

• Positive: we have our customers supported better than ever
• Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
• We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.

Incentivized

• Soti saved my numerous man hours in travel and time to resolution.

Incentivized