Avast Cloud care, easy to manage, our customers are safer than ever.
Updated January 31, 2022

Avast Cloud care, easy to manage, our customers are safer than ever.

Matthew Strickland | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Review Source

Modules Used

  • Windows endpoint protection in CloudCare
  • Patch Management in CloudCare
  • Cloud Backup

Overall Satisfaction with Avast CloudCare

We use this as the Antivirus program for all our clients, and as a form of cloud backup for some of our clients.
  • Virus alerts
  • webshield
  • backup services
  • threat protection
  • reporting on failed backup
  • duplicate reporting
  • false positives
  • virus protection
  • ease of use
  • simple deployment to new users
  • site by site configuration
  • Positive: we have our customers supported better than ever
  • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
  • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
We used to use Norton AV exclusively for all our business and home users, but it got to where it was using a lot of system resources and would slow down some computers. We selected Avast cloud care since it was a lighter weight program and provided great results as far as protection.

Do you think Avast CloudCare delivers good value for the price?

Yes

Are you happy with Avast CloudCare's feature set?

Yes

Did Avast CloudCare live up to sales and marketing promises?

Yes

Did implementation of Avast CloudCare go as expected?

Yes

Would you buy Avast CloudCare again?

Yes

Very easy to push updates to all users, scan all pcs in a business, and visually see if a pc is not up to the latest virus updates.

Avast CloudCare Feature Ratings

Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
8
Centralized Management
9
Hybrid Deployment Support
7
Infection Remediation
7
Vulnerability Management
8
Malware Detection
10