Avast Secure Web Gateway (SWG) vs. Cisco Umbrella

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast SWG
Score 8.0 out of 10
N/A
Avast Secure Web Gateway service provides cloud-based web protection for all employees and devices whether they are in or out of the office. With it, the user points DNS requests to the Avast network and is free from the complexity and overhead of traditional proxy servers and on-premise appliances. Avast’s SWG also protects roaming and guest workers as well. The Avast cloud SWG service, provided in partnership with the Zscaler threat network, blocks access to malware and bad locations on the…N/A
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Pricing
Avast Secure Web Gateway (SWG)Cisco Umbrella
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Avast SWGCisco Umbrella
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Avast Secure Web Gateway (SWG)Cisco Umbrella
Best Alternatives
Avast Secure Web Gateway (SWG)Cisco Umbrella
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10

No answers on this topic

Enterprises
Quantum Firewalls and Security Gateways
Quantum Firewalls and Security Gateways
Score 9.3 out of 10
Zscaler Internet Access
Zscaler Internet Access
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Avast Secure Web Gateway (SWG)Cisco Umbrella
Likelihood to Recommend
9.0
(1 ratings)
8.6
(108 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(15 ratings)
Usability
-
(0 ratings)
7.7
(10 ratings)
Availability
-
(0 ratings)
8.9
(11 ratings)
Performance
-
(0 ratings)
9.3
(2 ratings)
Support Rating
-
(0 ratings)
7.4
(63 ratings)
Online Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.4
(11 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.4
(10 ratings)
Product Scalability
-
(0 ratings)
8.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.1
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.1
(3 ratings)
User Testimonials
Avast Secure Web Gateway (SWG)Cisco Umbrella
Likelihood to Recommend
Gen (NortonLifeLock, Avast, Avira, AVG)
I have been using [Avast Secure Web Gateway (SWG)] for a very long
time in my organization, it is very easy to use with having the interface
created on a very advanced module. Designed with much-modernized UI and dashboard
is very pleasing to use and to have the best experience on it.
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Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Pros
Gen (NortonLifeLock, Avast, Avira, AVG)
  • I have been using this platform in my organization for securing the network for a very long time and I am satisfied with their services and features.
  • It helps me in blocking web threats before coming on the network automatically which saves my network from potential attack.
  • Completely functional UI with having all the features to have a fast and secure working environment.
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Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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Cons
Gen (NortonLifeLock, Avast, Avira, AVG)
  • The major drawback of using Avast secure web gateway that it sometimes slows down the system in blocking web threats.
  • Secondly, it is hard to set up the first time as it takes a lot of effort and time to completely integrate with the system to make it fully functional.
  • Starting scanning the web application and organizing network in the background which talks a lot of memory and slows down the other processes.
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Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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Likelihood to Renew
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Usability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Reliability and Availability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Performance
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Support Rating
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Online Training
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Implementation Rating
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Alternatives Considered
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Scalability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Return on Investment
Gen (NortonLifeLock, Avast, Avira, AVG)
  • I am facing a lot on my organization's websites that it shows a lot of ads on the screen which sometimes got a freeze on the page and takes the whole screen to play which is a lot of time-consuming and slows down the work.
  • Avast Secure Web Gateway [(SWG)] is one of the best protection solutions available in the market to secure network traffic.
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Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
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ScreenShots