What users are saying about
2 Ratings
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Top Rated
124 Ratings
2 Ratings
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Score 9.3 out of 100

Cisco Umbrella

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Top Rated
124 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Avast SWG

I have been using [Avast Secure Web Gateway (SWG)] for a very long
time in my organization, it is very easy to use with having the interface
created on a very advanced module. Designed with much-modernized UI and dashboard
is very pleasing to use and to have the best experience on it.
Bart Kogan | TrustRadius Reviewer

Cisco Umbrella

This product works with hybrid cloud or companies fully in the cloud, but identity management could get harder. We have 500 users. Sometimes, due to the nature of DNS requests, it can be hard to see the forest through the trees or get false positive hits because some ads on a legitimate website loaded something bad. Overall the security it provides is very good and the insight into web browsing is very helpful. Being a SaaS product makes it easy to set up and maintain.
kevin mcgillicuddy | TrustRadius Reviewer

Pros

Avast SWG

  • I have been using this platform in my organization for securing the network for a very long time and I am satisfied with their services and features.
  • It helps me in blocking web threats before coming on the network automatically which saves my network from potential attack.
  • Completely functional UI with having all the features to have a fast and secure working environment.
Bart Kogan | TrustRadius Reviewer

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cons

Avast SWG

  • The major drawback of using Avast secure web gateway that it sometimes slows down the system in blocking web threats.
  • Secondly, it is hard to set up the first time as it takes a lot of effort and time to completely integrate with the system to make it fully functional.
  • Starting scanning the web application and organizing network in the background which talks a lot of memory and slows down the other processes.
Bart Kogan | TrustRadius Reviewer

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Likelihood to Renew

Avast SWG

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Usability

Avast SWG

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Support Rating

Avast SWG

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 8.0
Based on 61 answers
Since I have had to use the support and service options for Cisco Umbrella more than any of my other Cisco programs, I can say that the support for this program is really above and beyond what I have experienced with other companies. They are patient and they make sure that they fully understand the issue that you are facing before trying to diagnose and correct it.
Anonymous | TrustRadius Reviewer

Implementation Rating

Avast SWG

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Alternatives Considered

Avast SWG

No answers on this topic

Cisco Umbrella

We tested a couple options before going with Cisco Umbrella. Cisco Umbrella was definitely the most feature rich option and the most useful overall. At the time we compared other options, Webroot DNS Protection had just been released and we decided not to deploy a brand new product. At that time it wasn't nearly as complete a product as Cisco Umbrella, but that may have changed in the past couple years. WebTitan required a virtual machine to run the software so it wasn't appropriate for external or remote workers.
Anonymous | TrustRadius Reviewer

Return on Investment

Avast SWG

  • I am facing a lot on my organization's websites that it shows a lot of ads on the screen which sometimes got a freeze on the page and takes the whole screen to play which is a lot of time-consuming and slows down the work.
  • Avast Secure Web Gateway [(SWG)] is one of the best protection solutions available in the market to secure network traffic.
Bart Kogan | TrustRadius Reviewer

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Pricing Details

Avast SWG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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