Cisco Umbrella Review
February 25, 2025

Cisco Umbrella Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

So all our users were in the past on safe managed perimeter firewalls around over the world. So we used own managed data centers with firewalls in IT to direct the users to our on-premise firewalls and let them out to the internet. And now we are migrating all the users to Umbrella or Cisco CQ access to get rid of the self-managed parameter firewalls and only using the umbrella security features for our users. Doesn't matter if they are in the office or in the home office, doesn't matter. We always connecting them to the security product of Cisco and let them out to the internet.

Pros

  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.

Cons

  • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
  • It's too early for us to say now. We started with Cisco Umbrella with the migration and during the migration we choose all the specific access. Now we are going to Cisco Secure Access in our simulations there will be much of cost savings because we don't need the on-premise data center anymore for the ASARs and for the local firewalls and the people, they are managing that on-premise. So we estimate there will be a lot of cost savings, but currently it's not on the paper yet. So we have to wait what the experience is with it, but we are optimistic.
So I guess as for every other company, security is the main key. You have to think about always, it doesn't matter what you're doing and you have to find easy solutions that you can easily maintain but provide the best security for the users. And it's always a little bit hard. It's always a balance between usability for the users, experience for the users and keep the security. It's very hard balance all the time, but it's important. So you cannot run any company at these times without any security. That's not possible. So you have to find a balance and yeah, I guess umbrella or secure access is one good choice that you can do.

Do you think Cisco Umbrella delivers good value for the price?

Yes

Are you happy with Cisco Umbrella's feature set?

Yes

Did Cisco Umbrella live up to sales and marketing promises?

Yes

Did implementation of Cisco Umbrella go as expected?

Yes

Would you buy Cisco Umbrella again?

Yes

If you have small offices around the world and you need to secure them for the internet and if you do not like to place on-premise hardware there, put firewalls there and so on. Just use Cisco Umbrella, connect the offices with a VPN handler or with SD one directly to Cisco Umbrella and let them out securely to the internet. It's the easiest and cheapest way I guess if you have small branch offices, it's the only option that you have currently.

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