Cisco umbrella great DNS for monitoring and security
Updated February 14, 2024

Cisco umbrella great DNS for monitoring and security

virender kundu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco Umbrella

IT protects our Internet's infrastructure to enforce security and block malicious activity . it gives us visibility across all remote or on-site devices, ports and prevents against phishing, malware, and ransomware attacks. It is easy to manage DNS service combined with CIsco's trust and lots of third party integrations to enhance the security posture in our company.
  • DNS service
  • Protection against phising,ransomeware etc
  • Visibility across full infrastructure
  • secure web gateway
  • Application control risk assessment
  • On premise agents could be lighter
  • Ability to quickly onboard additional users
  • Content filtering functions
  • saving in terms of hours and money, as well as getting effective security with a high uptime guarantee with this single solution.
  • improved visibility and performance
  • Excellent security features
  • Integrations with other softwares have helped
DNS filtering is always updated in Cisco Umbrella. It secures IT assets while being used on any data network. Visibility to DNS accesses ensures that users are not compromised. Remote login security is the best security feature which ensures protection from outside threats while accessing office network from remote offices and other branch offices.
The interoperability with other products of cisco like VPN connectivity applications is easy and better to manage.We have benefitted as most of our networking devices were of cisco make and it is having better integration with these devices as compared to other dns solutions and it offers better feature and better control for these devices.
  • Webex Meetings
  • Webex App
  • Cisco Catalyst Switches
  • Cisco Umbrella
heterogeneous environments as different kinds of devices are installed for various purposes. Sync between these devices for a better experience and handling these many kinds of devices was a big challenge as organization is having presence at multiple places and we have to deal with latency related issues apart from connectivity issues sometimes,Cisco has helped in providing seemless experience while doing webex meetings.
Our coworkers ,Employees and customers are getting used to this new way of working and they are enjoying the associated challenges with it and learning technological aspects to master this and with the help of cisco user friendly solutions it has made their task easier as well admin tasks easier to provide this services.
Cisco innovative solutions have helped us in implementing the world class solutions satisfying our coworkers,employees and customer needs in a delighful experience and still keeping the admin jobs simple and min time consuming apart from satisfying all the desired security standards .It has helped us in convincing the management for implementation of these solutions
Technical support responsiveness better integration with cisco devices easy to manage and vast ecosystems of cisco devices. Cisco devices and apps are satisfying all security standards. much easier to handle for administrators while experience of using is very good for coworkers ,employees and customers .Cisco has always delighted its customers by way of innovative solutions and customer support

Do you think Cisco Umbrella delivers good value for the price?


Are you happy with Cisco Umbrella's feature set?


Did Cisco Umbrella live up to sales and marketing promises?


Did implementation of Cisco Umbrella go as expected?


Would you buy Cisco Umbrella again?


DNS Filtering it is the best setup which can be used as a DNS solution which is very effective for on-premise and remote users and other features like anti-phishing, anti-malware, and anti-ransomware security are amazing and for the most extended view, they efficiently stop attacks across all ports and protocols . Tt is less appropriate in case of linux devices and Nutanix integration .

Cisco Hybrid Work

  • Working from an office or other company space
we are in journey of implementations of hybrid work where coworkers,employees and customers and partners can work from any of our sights and for this purpose desired infrastrcture is being deployed at various our sites and customer sites along with desired applications for accessing our applications while deployed at those locations.
Cisco as atechnological vendor is having great reputation for its products and it has always excelled in the respective fields whether it is networking devices like router switches etc or video conferencing solutions or IT security solutions ,we have selected Cisco for the vast experience and reputation and our previous customer experience

Resilience and Reliability

A cyber resilience strategy is vital for business continuity. It can provide benefits beyond increasing an enterprise's security posture and reducing the risk of exposure to its critical infrastructure. Cyber resilience also helps reduce financial loss and reputational damage which is the most critical in any organizations consideration while making any decision on purchase of infrastructure or services.
They can get the trainings on new technologies for their team members in the organization for implementing cyber resilience which will benefit in terms of business continuity. Awareness session for common users of services for do and don't to maintain the cyber resilience in the organisation.
Best set of features and the one of the best support mechanism.
Even the third party supplier of the product was having good knowledge of features and able to implement as per our requirements
Availability is always great in case of cisco umbrella, we have faced only rare incidents where some issue we have faced otherwise it is always up and running.
Best integration with cisco products and for other products also having all the desired features.
  • For cyber security control
  • infrastructure monitoring
  • great visibility

Using Cisco Umbrella

10 - They are the part of IT administrator team, and they manage the cyber security section of the company and provides the desired services across the company.
10 - Trained on various kinds of devices and latest cyber security trends and different kind of attacks.
  • Providing services to remote locations
  • better visibility across devices.
  • better cyber security control
  • For cloud operations
  • for Website Contol
  • Browser related contol by way of isolation etc

Evaluating Cisco Umbrella and Competitors

  • Price
  • Product Features
  • Product Usability
Support availability and Price for the features offered.
Selection criteria will be same .

Cisco Umbrella Implementation

Yes - Planning phase first it was planned which sites are the priority sites where the desired solutions should be implemented before other sites as these sites will impact more no of users and more critical areas of opeartion.
Pilot run for these sites were done and after testing and found satisfactory use of these devices it was implemented at other secondary sites
Change management was minimal - Change mangement was minimal as the planning work for implementation was already done in very detailed manner and all the activites were planned as per the priority and critical nature of those activities and all the risks associated were included in the plan along with mitigation plan for those so changes were required to the minimum extent only
  • implementation at remote sites
  • Permission from concerned authorities
  • Technical knowledge of our staff with respects to products

Cisco Umbrella Training

Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.

Cisco Umbrella Support

Accessibility to support executives those are having great product knowledge and able to resolve most of the issues related to configuration or operation at their level only and in very few cases it need to be escalated to next level and most of the issues were resolved at first level itself.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No because of budget constraints.
Yes - yes, i have received quick response and the issue was resolved very promptly.
Cisco provided the support even during the holidays time

Using Cisco Umbrella

Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Visibility of assets and users
  • Ransomware controls
  • DNS
  • incident response
  • control on mobile users
  • App integration
  • nutanix AHV integration
  • linux devices integartions

Cisco Umbrella Reliability

Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features .
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites .
These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely

Relationship with Cisco

it is always delightful to deal with cisco and their sales process is very user friendly as they are having vast network of partners who work for them for sales as well as integration partners. As our process requires quotes from multiple vendors it was vey easy in case of cisco as they have multiple partners