Overall Satisfaction with Cisco Umbrella
IT protects our Internet's infrastructure to enforce security and block malicious activity . it gives us visibility across all remote or on-site devices, ports and prevents against phishing, malware, and ransomware attacks. It is easy to manage DNS service combined with CIsco's trust and lots of third party integrations to enhance the security posture in our company.
- DNS service
- Protection against phising,ransomeware etc
- Visibility across full infrastructure
- secure web gateway
- Application control risk assessment
- On premise agents could be lighter
- Ability to quickly onboard additional users
- Content filtering functions
- saving in terms of hours and money, as well as getting effective security with a high uptime guarantee with this single solution.
- improved visibility and performance
- Excellent security features
- Integrations with other softwares have helped
DNS filtering is always updated in Cisco Umbrella. It secures IT assets while being used on any data network. Visibility to DNS accesses ensures that users are not compromised. Remote login security is the best security feature which ensures protection from outside threats while accessing office network from remote offices and other branch offices.
The interoperability with other products of cisco like VPN connectivity applications is easy and better to manage.We have benefitted as most of our networking devices were of cisco make and it is having better integration with these devices as compared to other dns solutions and it offers better feature and better control for these devices.
- Webex Meetings
- Webex App
- Cisco Catalyst Switches
- Cisco Umbrella
heterogeneous environments as different kinds of devices are installed for various purposes. Sync between these devices for a better experience and handling these many kinds of devices was a big challenge as organization is having presence at multiple places and we have to deal with latency related issues apart from connectivity issues sometimes,Cisco has helped in providing seemless experience while doing webex meetings.
Our coworkers ,Employees and customers are getting used to this new way of working and they are enjoying the associated challenges with it and learning technological aspects to master this and with the help of cisco user friendly solutions it has made their task easier as well admin tasks easier to provide this services.
Cisco innovative solutions have helped us in implementing the world class solutions satisfying our coworkers,employees and customer needs in a delighful experience and still keeping the admin jobs simple and min time consuming apart from satisfying all the desired security standards .It has helped us in convincing the management for implementation of these solutions
Technical support responsiveness better integration with cisco devices easy to manage and vast ecosystems of cisco devices. Cisco devices and apps are satisfying all security standards. much easier to handle for administrators while experience of using is very good for coworkers ,employees and customers .Cisco has always delighted its customers by way of innovative solutions and customer support
Do you think Cisco Umbrella delivers good value for the price?
Yes
Are you happy with Cisco Umbrella's feature set?
Yes
Did Cisco Umbrella live up to sales and marketing promises?
Yes
Did implementation of Cisco Umbrella go as expected?
Yes
Would you buy Cisco Umbrella again?
Yes
Cisco Hybrid Work
- Working from an office or other company space
we are in journey of implementations of hybrid work where coworkers,employees and customers and partners can work from any of our sights and for this purpose desired infrastrcture is being deployed at various our sites and customer sites along with desired applications for accessing our applications while deployed at those locations.
Cisco as atechnological vendor is having great reputation for its products and it has always excelled in the respective fields whether it is networking devices like router switches etc or video conferencing solutions or IT security solutions ,we have selected Cisco for the vast experience and reputation and our previous customer experience
- Webex
- Microsoft Teams
Resilience and Reliability
A cyber resilience strategy is vital for business continuity. It can provide benefits beyond increasing an enterprise's security posture and reducing the risk of exposure to its critical infrastructure. Cyber resilience also helps reduce financial loss and reputational damage which is the most critical in any organizations consideration while making any decision on purchase of infrastructure or services.
They can get the trainings on new technologies for their team members in the organization for implementing cyber resilience which will benefit in terms of business continuity. Awareness session for common users of services for do and don't to maintain the cyber resilience in the organisation.
- For cyber security control
- infrastructure monitoring
- great visibility
Using Cisco Umbrella
10 - They are the part of IT administrator team, and they manage the cyber security section of the company and provides the desired services across the company.
10 - Trained on various kinds of devices and latest cyber security trends and different kind of attacks.
- Providing services to remote locations
- better visibility across devices.
- better cyber security control
- For cloud operations
- for Website Contol
- Browser related contol by way of isolation etc
Evaluating Cisco Umbrella and Competitors
- Price
- Product Features
- Product Usability
Support availability and Price for the features offered.
Selection criteria will be same .
Cisco Umbrella Implementation
- Implemented in-house
Yes - Planning phase first it was planned which sites are the priority sites where the desired solutions should be implemented before other sites as these sites will impact more no of users and more critical areas of opeartion.
Pilot run for these sites were done and after testing and found satisfactory use of these devices it was implemented at other secondary sites
Pilot run for these sites were done and after testing and found satisfactory use of these devices it was implemented at other secondary sites
Change management was minimal - Change mangement was minimal as the planning work for implementation was already done in very detailed manner and all the activites were planned as per the priority and critical nature of those activities and all the risks associated were included in the plan along with mitigation plan for those so changes were required to the minimum extent only
- implementation at remote sites
- Permission from concerned authorities
- Technical knowledge of our staff with respects to products
Cisco Umbrella Training
Cisco Umbrella Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No because of budget constraints.
Yes - yes, i have received quick response and the issue was resolved very promptly.
Cisco provided the support even during the holidays time
Using Cisco Umbrella
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Visibility of assets and users
- Ransomware controls
- DNS
- incident response
- control on mobile users
- App integration
- nutanix AHV integration
- linux devices integartions
Yes, but I don't use it
Cisco Umbrella Reliability
Relationship with Cisco
Upgrading Cisco Umbrella
- NA
- NA
- NA
- Latest features
- more security features
- microarchitecture based