Cisco Umbrella

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Pricing
Cisco Umbrella
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Cisco Umbrella
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Umbrella
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
Cisco Umbrella compares very well against all of these solutions. Cisco Umbrella's ease of use, powerful security controls, and integrations with other products within the Cisco ecosystem made it a great choice.
Chose Cisco Umbrella
We evaluated, I think it was, Fortnite. I don't remember the product name, but it was very similar. We also had an infobox coming into it. That was it. We just got a better price from Cisco. I think it was more of a management decision, 'cause they actually went to buy some …
Chose Cisco Umbrella
All were cheaper we picked Cisco Umbrella because i use OpenDNS at home. The ease of use of Cisco Umbrella. It uses Cisco Talos the world largest threat intelligences. Very easy to use and can be deployed rapidly. it fit our company for remote works. The Cisco ecosystem …
Chose Cisco Umbrella
Umbrella blows it out of the water. CIRA has very limited function, the Chrome extension is completely non-functional, and trying to get some kind of reporting out of it is a Sisyphean task. Not to mention it randomly updates categories incorrectly and begins to block sites in …
Chose Cisco Umbrella
The main reason was the Cisco standard inside the company. As Microsoft Intune deliver also other functions like device management (MDM), it still remais in the list of possible aplcations that we can use in the future. Today with Umbrella our DNS service was improved and we …
Chose Cisco Umbrella
Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it …
Chose Cisco Umbrella
Cisco was the right balance of cost and innovation. For us, we had already been users of Umbrella, Cisco Meraki, and DUO. So, it seemed to make sense to invest in the partners we have already entrusted. Since we were a previous Sonicwall customer, we looked closely at them, …
Chose Cisco Umbrella
Integrades well with our MDM, has good set of features, and it has a reasoable price point for education.
Chose Cisco Umbrella
Cisco Umbrella stack up because of how well-known Cisco product is. We use Cisco switches and routers, and Cisco products are always reliable. Cisco Umbrella is not an exception its easy deployments, fast DNS request checkup and large Cisco library of threats monitoring make it …
Chose Cisco Umbrella
The deployment of Cisco Umbrella is easy however there are certain limitations such as data centre presence in some regions, lack of dedicated egress IPs included as standard. The integration with Cisco AMP is very helpful as well as integration with Cisco Talos. Integration …
Chose Cisco Umbrella
Umbrella provided domain and URL security, which the Cisco next-generation firewall also did, but Umbrella did it in the cloud rather than on-prem. We could trust the cloud to be our proxy and be the extra layer of security with the rest of the internet, without needing to …
Chose Cisco Umbrella
Cisco Umbrella better integrated into our Cisco environment.
Chose Cisco Umbrella
I reviewed it, but the minor differences were outweighed by the seamless integration with our existing Cisco infrastructure.
Chose Cisco Umbrella
I have used several different solutions over the years. The Cisco Umbrella solution is by far a way better solution than anything I have used. IT is easy to easy with basic implementations vs. others. Cisco Umbrella is more accurate than other solutions (though not as deeper …
Chose Cisco Umbrella
Curated filtering lists make Umbrella much easier to maintain than running your own DNS-based filtering
Chose Cisco Umbrella
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less …
Chose Cisco Umbrella
We use those in the same environment independently, so there is no interference between the normal behavior of any of those.
Chose Cisco Umbrella
Cisco has more options in configuring monitoring/blocking.
Chose Cisco Umbrella
Price and integration to Meraki MX, plus ability to protect endpoints with roaming module. Umbrella also came with DLP and evolved to Cisco Secure Connect (special offering for Meraki)
User Ratings
Cisco Umbrella
Likelihood to Recommend
8.9
(124 ratings)
Likelihood to Renew
8.0
(15 ratings)
Usability
7.5
(10 ratings)
Availability
8.7
(11 ratings)
Performance
9.9
(2 ratings)
Support Rating
7.0
(63 ratings)
Online Training
8.0
(1 ratings)
Implementation Rating
9.5
(11 ratings)
Configurability
8.0
(1 ratings)
Ease of integration
9.5
(10 ratings)
Product Scalability
8.0
(2 ratings)
Vendor post-sale
8.1
(3 ratings)
Vendor pre-sale
8.1
(3 ratings)
User Testimonials
Cisco Umbrella
Likelihood to Recommend
Cisco
When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
Read full review
Pros
Cisco
  • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
  • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
Read full review
Cons
Cisco
  • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
Read full review
Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review
Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Read full review
Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
Read full review
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Read full review
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
Read full review
Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
Read full review
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Read full review
Alternatives Considered
Cisco
Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
Read full review
Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Read full review
Return on Investment
Cisco
  • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
Read full review
ScreenShots