Cisco Umbrella

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.9 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Pricing
Cisco Umbrella
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Cisco Umbrella
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Umbrella
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
We evaluated, I think it was, Fortnite. I don't remember the product name, but it was very similar. We also had an infobox coming into it. That was it. We just got a better price from Cisco. I think it was more of a management decision, 'cause they actually went to buy some …
Chose Cisco Umbrella
All were cheaper we picked Cisco Umbrella because i use OpenDNS at home. The ease of use of Cisco Umbrella. It uses Cisco Talos the world largest threat intelligences. Very easy to use and can be deployed rapidly. it fit our company for remote works. The Cisco ecosystem …
Chose Cisco Umbrella
Umbrella blows it out of the water. CIRA has very limited function, the Chrome extension is completely non-functional, and trying to get some kind of reporting out of it is a Sisyphean task. Not to mention it randomly updates categories incorrectly and begins to block sites in …
Chose Cisco Umbrella
The main reason was the Cisco standard inside the company. As Microsoft Intune deliver also other functions like device management (MDM), it still remais in the list of possible aplcations that we can use in the future. Today with Umbrella our DNS service was improved and we …
Chose Cisco Umbrella
Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it …
Chose Cisco Umbrella
Cisco was the right balance of cost and innovation. For us, we had already been users of Umbrella, Cisco Meraki, and DUO. So, it seemed to make sense to invest in the partners we have already entrusted. Since we were a previous Sonicwall customer, we looked closely at them, …
Chose Cisco Umbrella
Integrades well with our MDM, has good set of features, and it has a reasoable price point for education.
Chose Cisco Umbrella
Cisco Umbrella stack up because of how well-known Cisco product is. We use Cisco switches and routers, and Cisco products are always reliable. Cisco Umbrella is not an exception its easy deployments, fast DNS request checkup and large Cisco library of threats monitoring make it …
Chose Cisco Umbrella
The deployment of Cisco Umbrella is easy however there are certain limitations such as data centre presence in some regions, lack of dedicated egress IPs included as standard. The integration with Cisco AMP is very helpful as well as integration with Cisco Talos. Integration …
Chose Cisco Umbrella
Umbrella provided domain and URL security, which the Cisco next-generation firewall also did, but Umbrella did it in the cloud rather than on-prem. We could trust the cloud to be our proxy and be the extra layer of security with the rest of the internet, without needing to …
Chose Cisco Umbrella
Cisco Umbrella better integrated into our Cisco environment.
Chose Cisco Umbrella
I reviewed it, but the minor differences were outweighed by the seamless integration with our existing Cisco infrastructure.
Chose Cisco Umbrella
I have used several different solutions over the years. The Cisco Umbrella solution is by far a way better solution than anything I have used. IT is easy to easy with basic implementations vs. others. Cisco Umbrella is more accurate than other solutions (though not as deeper …
Chose Cisco Umbrella
Curated filtering lists make Umbrella much easier to maintain than running your own DNS-based filtering
Chose Cisco Umbrella
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less …
Chose Cisco Umbrella
We use those in the same environment independently, so there is no interference between the normal behavior of any of those.
Chose Cisco Umbrella
Cisco has more options in configuring monitoring/blocking.
Chose Cisco Umbrella
Price and integration to Meraki MX, plus ability to protect endpoints with roaming module. Umbrella also came with DLP and evolved to Cisco Secure Connect (special offering for Meraki)
Chose Cisco Umbrella
Cisco Umbrella did what we needed it to do far more than the other apps that we tried out. For mobile work on MacBook and iPads, Cisco Umbrella was the best option for our district. The cost was lower as well and did not lower the level of security we received because of lower …
Chose Cisco Umbrella
Previously we used the Squid browsing proxy for DNS filtering.

The problem is that it was all very manual, you had to define the urls to which you should give access or which you wanted to deny, but it was the IT staff who had to maintain this list.
Best Alternatives
Cisco Umbrella
Small Businesses

No answers on this topic

Medium-sized Companies

No answers on this topic

Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.7 out of 10
All AlternativesView all alternatives
User Ratings
Cisco Umbrella
Likelihood to Recommend
8.9
(109 ratings)
Likelihood to Renew
8.0
(15 ratings)
Usability
7.6
(10 ratings)
Availability
8.7
(11 ratings)
Performance
9.9
(2 ratings)
Support Rating
7.0
(63 ratings)
Online Training
8.0
(1 ratings)
Implementation Rating
9.5
(11 ratings)
Configurability
8.0
(1 ratings)
Ease of integration
9.5
(10 ratings)
Product Scalability
8.0
(2 ratings)
Vendor post-sale
8.1
(3 ratings)
Vendor pre-sale
8.1
(3 ratings)
User Testimonials
Cisco Umbrella
Likelihood to Recommend
Cisco
It’s very well suited. From what I’ve seen where it’s installed and tested, it’s actually very well suited in accommodation businesses because people still use VPNs or similar tools when going to hotels, but it helps keep the hotel network itself secure, so malicious actors aren’t doing something there. I’m also thinking for smaller companies—as I mentioned—they have firewalls but don’t want to use them because they’re expensive and hard to configure. So it simplifies the process, and there are smaller licenses where you can protect only access points or only specific users. The flexibility is actually quite good because you can define it for different needs, like specific licenses, add-ons, APIs, and integrations, and so on.
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Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Alternatives Considered
Cisco
Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Return on Investment
Cisco
  • Provide an additional layer of DNS security by vetting web traffic
  • Help to understand who is consuming bandwidth so we can make adjustments as needed.
  • The cost of a single incident from bad web surfing or searches could be enormous. Umbrella helps to avoid these scenarios.
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