What users are saying about

Cisco Umbrella

13 Ratings

Cisco Umbrella

13 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

Cisco Umbrella

Great product that saves us SO much time by blocking more bad actors than I could ever count.
Karl Fulljames profile photo

Pros

  • Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.
  • Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.
  • When we initially put in umbrella we were spending over 40 hours per month on fighting crypto viruses and that dropped to 20 hours for the next 12 months. It has paid for itself easily.
Karl Fulljames profile photo

Cons

  • Support is not always fast enough to address any issues. Also, different tiers of support including ones where you have to purchase a higher tiered plan for phone support.
  • Takes a little time to configure the product to avoid interference with other web filtering products.
  • A lot of room for improvement in reporting.
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Alternatives Considered

We've looked briefly at the DNS protection from Webroot. I think Webroot is a fine base, but would you prefer your 1999 Camry that works most of the time or would you rather be driving in a 2019 Acura NSX that does everything so well and makes you look like a hero using it?
Karl Fulljames profile photo

Return on Investment

  • Technical support has had fewer calls dealing with malware, phishing attempts
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Pricing Details

Cisco Umbrella

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details