Avatier Identity Anywhere vs. ManageEngine ADManager Plus

Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles

ManageEngine ADManager Plus is doing good in lot of areas and making things easy for admins that take care of Ad related works. It is helping us to create users in bulk rather than following one by one step in active directory. Apart from the user creation, we can modify users in bulk without going to one by one in their profile. We can manage user account from here like account update, some modification, password related issues, and mailbox update. This tool is good but it has some drawbacks like we have 2 domains in our company but we cannot edit or modify users for both domains in a single attempt. We cannot change in password settings for both domains in single selection.

Incentivized

• It allows users to reset their passwords on their own.
• It allows our users to request access to VPN and shared drive on their own.
• It allows us to terminate accounts quickly and easily.

• Bulk user creating/de-provisioning user, all bulk operations
• Reporting on many items, group membership, password expiration, etc.
• Works well with active directory and Google integration.
• Easy to use interface.
• Mobile app.

Incentivized

• The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

Incentivized

• The standard version is useless for a larger company. Most have the Professional level to get the most out of the application but it is worth the cost.
• Needs better integration with Office 365 and Microsoft Teams.

Incentivized

We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.

Incentivized

Without training, I have been able to create reports that I need and get the information I am looking for

Incentivized

Yes, it loads very quickly and moving between pages is very fast

Incentivized

Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.

Incentivized

At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space

Incentivized

My company already owned ADManager when I started with them. If I remember correctly, it was chosen because it is a fairly cheap tool and because we also use Manage Engine's Service Desk Plus application. ADManager's main competitor (in my eyes) would be PowerShell, now that I have become more proficient with scripting it is rare that I use ADManager except to create users using one of the templates we created. The standardization you get with the templates is really great, it could also be done using an XML file and PowerShell, but why fix what isn't broken?

Incentivized

We are currently deploying on 1 department

Incentivized

They are able to demo the product and clearly explain use case scenario's and how to do things

Incentivized

• The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

• The software is licensed per tech, the pricing is pretty solid.
• Helpdesk tickets feel dramatically when we started using templates to create users
• Helps to keep the network secure by knowing which old user accounts to delete

Incentivized