Avatier Identity Anywhere vs. SecurID

Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles

Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.

Incentivized

• It allows users to reset their passwords on their own.
• It allows our users to request access to VPN and shared drive on their own.
• It allows us to terminate accounts quickly and easily.

• RSA Authentication Manager is easy to deploy and configure.
• It is a scalable solution meant for a large enterprise.
• Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
• It has a very nice console with good administrative and troubleshooting options.
• Reliable security for VPN, applications, and wifi.

Incentivized

• The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

Incentivized

• Slow to provide updates to latest operating system versions.
• While the GUI is clean and easy to use, it does look very dated.
• There is not an option for a temporary code to log in. It would be nice for situations where you are at a remote site but don't have your device (laptop, phone, etc.) with you, as well as other situations.

Incentivized

Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.

Incentivized

Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.

Incentivized

Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.

Incentivized

At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space

Incentivized

Overall MS AAD is good but we have had a few too many reliability issues with the product that have lead to enterprise authentication outages over the last year. The Senior executives have a preference on Securid to be more reliable than MS AAD. SecurID does a better job in Integration for legacy on-premise applications for instance.

Incentivized

• The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

• Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
• Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
• RSA SecurID has helped us with our compliance audits.

Incentivized