What users are saying about
23 Ratings
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466 Ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Paycom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
466 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.8 out of 100

Feature Set Ratings

  • Avature CRM ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.7

Avature CRM

87%
6.5

Paycom

65%
Avature CRM ranks higher in 12/15 features

Company Website Posting

9.3
93%
4 Ratings
6.7
67%
137 Ratings

Publish to Social Media

9.3
93%
4 Ratings
6.4
64%
106 Ratings

Customized Application Form

9.0
90%
5 Ratings
N/A
0 Ratings

Resume Management

9.0
90%
5 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

8.7
87%
5 Ratings
6.0
60%
119 Ratings

Candidate Search

9.0
90%
5 Ratings
N/A
0 Ratings

Collaboration

8.3
83%
5 Ratings
N/A
0 Ratings

Task Creation and Delegation

7.5
75%
4 Ratings
N/A
0 Ratings

Email Templates

8.0
80%
4 Ratings
N/A
0 Ratings

User Permissions

8.7
87%
5 Ratings
N/A
0 Ratings

Notifications and Alerts

9.0
90%
5 Ratings
6.4
64%
147 Ratings

Reporting

8.7
87%
5 Ratings
N/A
0 Ratings

Job Requisition Management

N/A
0 Ratings
6.8
68%
138 Ratings

Job Search Site Posting

N/A
0 Ratings
6.6
66%
123 Ratings

Applicant Tracking

N/A
0 Ratings
6.6
66%
144 Ratings

Human Resource Management

Avature CRM

Feature Set Not Supported
N/A
7.1

Paycom

71%
Paycom ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
7.4
74%
229 Ratings

Employment history

N/A
0 Ratings
7.6
76%
220 Ratings

Job profiles and administration

N/A
0 Ratings
7.2
72%
221 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.3
73%
222 Ratings

Organizational charting

N/A
0 Ratings
6.9
69%
161 Ratings

Organization and location management

N/A
0 Ratings
6.3
63%
189 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
6.9
69%
182 Ratings

Payroll Management

Avature CRM

Feature Set Not Supported
N/A
7.6

Paycom

76%
Paycom ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
7.4
74%
260 Ratings

Support for external payroll vendors

N/A
0 Ratings
6.4
64%
47 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.7
87%
13 Ratings

Benefit plan administration

N/A
0 Ratings
7.7
77%
218 Ratings

Direct deposit files

N/A
0 Ratings
7.9
79%
262 Ratings

Salary revision and increment management

N/A
0 Ratings
8.2
82%
218 Ratings

Reimbursement management

N/A
0 Ratings
7.0
70%
144 Ratings

Leave and Attendance Management

Avature CRM

Feature Set Not Supported
N/A
7.7

Paycom

77%
Paycom ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
8.0
80%
219 Ratings

Balance details

N/A
0 Ratings
7.6
76%
222 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.6
76%
186 Ratings

Employee Self Service

Avature CRM

Feature Set Not Supported
N/A
8.0

Paycom

80%
Paycom ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
8.0
80%
267 Ratings

Update personal information

N/A
0 Ratings
8.4
84%
266 Ratings

View company policy documentation

N/A
0 Ratings
7.8
78%
231 Ratings

Employee recognition

N/A
0 Ratings
7.7
77%
126 Ratings

View job history

N/A
0 Ratings
7.9
79%
206 Ratings

Asset Management

Avature CRM

Feature Set Not Supported
N/A
4.7

Paycom

47%
Paycom ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
4.7
47%
26 Ratings

HR Reporting

Avature CRM

Feature Set Not Supported
N/A
6.4

Paycom

64%
Paycom ranks higher in 3/3 features

Report builder

N/A
0 Ratings
6.7
67%
222 Ratings

Pre-built reports

N/A
0 Ratings
6.9
69%
221 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
5.6
56%
55 Ratings

Onboarding

Avature CRM

Feature Set Not Supported
N/A
6.8

Paycom

68%
Paycom ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
7.2
72%
214 Ratings

Manager tracking tools

N/A
0 Ratings
6.4
64%
182 Ratings

Performance and Goals

Avature CRM

Feature Set Not Supported
N/A
5.8

Paycom

58%
Paycom ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
4.1
41%
36 Ratings

Individual goal setting

N/A
0 Ratings
6.9
69%
120 Ratings

Line-of sight-visibility

N/A
0 Ratings
4.7
47%
35 Ratings

Performance tracking

N/A
0 Ratings
7.5
75%
127 Ratings

Performance Management

Avature CRM

Feature Set Not Supported
N/A
7.3

Paycom

73%
Paycom ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.2
72%
154 Ratings

Performance improvement plans

N/A
0 Ratings
7.1
71%
143 Ratings

Review status tracking

N/A
0 Ratings
7.2
72%
149 Ratings

Review reminders

N/A
0 Ratings
7.5
75%
156 Ratings

Multiple review frequency

N/A
0 Ratings
7.4
74%
138 Ratings

Succession Planning

Avature CRM

Feature Set Not Supported
N/A
6.7

Paycom

67%
Paycom ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
9.1
91%
24 Ratings

Candidate ranking

N/A
0 Ratings
6.8
68%
30 Ratings

Candidate search

N/A
0 Ratings
5.7
57%
33 Ratings

Candidate development

N/A
0 Ratings
5.3
53%
29 Ratings

Attribute Ratings

  • Avature CRM is rated higher in 1 area: Likelihood to Recommend
  • Paycom is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.7

Avature CRM

87%
5 Ratings
6.5

Paycom

65%
286 Ratings

Likelihood to Renew

Avature CRM

N/A
0 Ratings
8.2

Paycom

82%
16 Ratings

Usability

Avature CRM

N/A
0 Ratings
7.3

Paycom

73%
19 Ratings

Availability

Avature CRM

N/A
0 Ratings
9.1

Paycom

91%
1 Rating

Performance

Avature CRM

N/A
0 Ratings
8.2

Paycom

82%
1 Rating

Support Rating

9.0

Avature CRM

90%
2 Ratings
9.1

Paycom

91%
56 Ratings

In-Person Training

Avature CRM

N/A
0 Ratings
6.4

Paycom

64%
1 Rating

Online Training

Avature CRM

N/A
0 Ratings
7.3

Paycom

73%
1 Rating

Implementation Rating

Avature CRM

N/A
0 Ratings
4.0

Paycom

40%
6 Ratings

Configurability

Avature CRM

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Ease of integration

Avature CRM

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Product Scalability

Avature CRM

N/A
0 Ratings
5.5

Paycom

55%
1 Rating

Vendor post-sale

Avature CRM

N/A
0 Ratings
5.1

Paycom

51%
2 Ratings

Vendor pre-sale

Avature CRM

N/A
0 Ratings
8.5

Paycom

85%
2 Ratings

Likelihood to Recommend

Avature

It is very helpful in saving time by sending emails automatically to selected candidates.
Read full review

Paycom

Overall I have been extremely pleased with the high level of service we have received from Paycom over the years. Questions are answered promptly and, if necessary, researched and responded to within hours. It is nice to have a vendor we can count on to be reliable to submit the necessary payroll taxes as well as track 401(k) contributions and limits, etc.
Read full review

Pros

Avature

  • Simplicity - HR specialists and recruiters using the software will be able to use data and analytics to track the progress of their prospective candidates.
  • Versatility - Avature's customer service team will work with you to build a customized workflow.
  • Flexibility - The ability to update and change the system ensures that this platform will continue to serve organizations today as well as tomorrow. As the last 24 months have shown, organizations must adapt to the changing workforce.
Read full review

Paycom

  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
Read full review

Cons

Avature

  • Some of the better parts of the CRM system must be purchased.
  • Reporting could be easier/better, kind of cumbersome to run a report.
Read full review

Paycom

  • Would like to see more options when creating a custom report.
  • Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
  • On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
  • It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.
Read full review

Pricing Details

Avature CRM

Starting Price

Editions & Modules

Avature CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paycom

    Starting Price

    Editions & Modules

    Paycom editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Avature

      No answers on this topic

      Paycom

      We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
      Read full review

      Usability

      Avature

      No answers on this topic

      Paycom

      The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
      Read full review

      Reliability and Availability

      Avature

      No answers on this topic

      Paycom

      They are very dependable and I have never experience any outages
      Read full review

      Performance

      Avature

      No answers on this topic

      Paycom

      It is a solid product and was out first payroll software that we have used
      Read full review

      Support Rating

      Avature

      Great and fast responses, always available during implementation phase.
      Read full review

      Paycom

      Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
      Read full review

      In-Person Training

      Avature

      No answers on this topic

      Paycom

      They were a sales person and not really a good trainer.
      Read full review

      Online Training

      Avature

      No answers on this topic

      Paycom

      All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
      Read full review

      Implementation Rating

      Avature

      No answers on this topic

      Paycom

      Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
      Read full review

      Alternatives Considered

      Avature

      The system is extremely innovative and easy to use, it permits a great deal of bolt-ins during a standard format so the system will be personalized to the company’s wants and of those who will be exploiting the system.
      Read full review

      Paycom

      I've used other products like ADP in other jobs and Paycom is more user friendly, more secure and I don't have to use multiple logins to access and approve my data. Paycom is better from my POV. I remember when using ADP that I had a login for my payroll and a different login for benefits (with a different company, which didn't make sense to me). I felt like accessing my info via ADP was clunky and not as seamless and user-friendly as I have with Paycom
      Read full review

      Scalability

      Avature

      No answers on this topic

      Paycom

      They are not able to meet our current needs
      Read full review

      Return on Investment

      Avature

      • The hiring workflows, forms, and portals are all easily customizable to work for our organization. They have created efficiencies allowing for our staff to focus on other tasks.
      • The modernization of the hiring process has generated renewed interest in our organization's brand.
      • Once understood, the platform is simple to use and easy to design. The continual updates and improvements allow our organization to evolve and adapt to an ever-changing workforce.
      Read full review

      Paycom

      • As a department of time, the ease of the reports saves time to concentrate on other areas of HR.
      • The onboarding process has cut the former manual process by 50%
      • The Check Approval feature ensures that payroll information is correct and no adjustments need to be made after the employee is paid.
      Read full review

      Screenshots

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