AWS Database Migration Service vs. Help Desk Migration

As stated previously, AWS Database Migration Service excels when replicating very specific data elements between environments. AWS Database Migration Service handles replication tasks to load equipment assets or customer job sites from production to QA databases very well. Full load replication - e.g., we need an exact copy of the production database in another region - works well. But when we need to load the QA database with the latest production data - it does work as well. AWS Database Migration Service comes up short because we do not want to wipe the QA database completely and make an exact copy. We want to keep what's already in the QA database and add production data so that we can QA with that level of volume. And at least with our database design, we end up having to do a lot of manual data manipulation and de-duplication.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Any time you have a complex migration project where losing critical data isn't an option. We previously used Help Desk Migration to migrate from Salesforce Service Cloud to Zendesk, and after a seamless migration, they were the perfect partner to enlist for the migration to Odoo Helpdesk. If you need reliability, structured mapping, and a communicative team to guide you through the process, this platform is for you.

• Listening and gathering information
• Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
• Reasonably priced

• I think the field map could be a little more entuitive with better explanations of what each field is for.

Overall, the service is very easy to use. The only hang up I ran into was that it's difficult to avoid re-running the demo once the demo is complete and you're ready to look at the full migration options.

Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity

• Set it and forget it for maintaining data consistency - moderate cost, zero to minimal maintenance
• High touch production data loads into QA - negative ROI engineering time investment far exceeded our predictions

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.