AWS Identity & Access Management vs. Middesk

AWS Identity & Access Management is well suited to managing AWS application access between services. Very helpful for both third-party products and in-house developed software. Very happy with how easy it is to create access keys and then share them in our environment. AWS IAM can also be used to manage individual users, but I highly recommend using AWS SSO for that purpose instead. Much easier to deploy for console access and from a security side easier to turn off in one click from your SSO provider.

Incentivized

Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.

Incentivized

• Customized access per key to limit scope
• Safely distributes access keys
• Provides access audits

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• Better integration with roles and policies so you don't need three windows open to create a new IAM user
• Display recommended configurations based on services being used
• Easier options to base config on existing users

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

We would be unable to manage the interconnected nature of our AWS services without AWS IAM.

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

While we do not use Microsoft Azure for our servers and other customer-facing services. If we did, we would have to use Microsoft Azure Active Directory to manage access to services appropriately. It's difficult to quantify the differences between the services as they are truly different. I would recommend choosing AWS or Azure, then using the identity management provided by the same vendor.

Incentivized

ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.

Incentivized

• Without IAM, it would be difficult to use AWS across services. Increased ROI

Incentivized

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized