AWS OpsWorks vs. Citrix Endpoint Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS OpsWorks
Score 4.7 out of 10
N/A
AWS OpsWorks is a configuration management service that provides managed instances of Chef and Puppet.N/A
Citrix Endpoint Management
Score 8.3 out of 10
N/A
Citrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
Pricing
AWS OpsWorksCitrix Endpoint Management
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AWS OpsWorksCitrix Endpoint Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AWS OpsWorksCitrix Endpoint Management
Top Pros
Top Cons
Best Alternatives
AWS OpsWorksCitrix Endpoint Management
Small Businesses
HashiCorp Vagrant
HashiCorp Vagrant
Score 9.9 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Medium-sized Companies
Ansible
Ansible
Score 8.9 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
Ansible
Ansible
Score 8.9 out of 10
Automox
Automox
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AWS OpsWorksCitrix Endpoint Management
Likelihood to Recommend
6.0
(3 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
9.8
(2 ratings)
User Testimonials
AWS OpsWorksCitrix Endpoint Management
Likelihood to Recommend
Amazon AWS
Where you already have some Chef recipes to build your application boxes and are happy to run directly on VMs, OpsWorks really shines. It won't do anything too complex for you, so it only really works well for simple stacks (load balancers, application layers, database layers). If you want to do more complex infrastructure, Cloudformation or Terraform are probably worth looking at.
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Citrix
This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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Pros
Amazon AWS
  • connect between serveral AWS services (EC2, RDS, ELB)
  • easy configuration management deployment via Chef
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Citrix
  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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Cons
Amazon AWS
  • Getting up and running with OpsWorks is a very technical and potentially time-consuming process. You need to know the ins and outs of Chef/Puppet if you really want to get into it and there isn't a convenient way to test out the environment locally so debugging can be time-consuming.
  • To take advantage of some of the newer AWS instance types you need to be running on a VPC, which again is a pain if you don't have a DevOps team.
  • The error logs and monitoring metrics in OpsWorks are pretty basic and haven't changed much over the years.
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Citrix
  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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Usability
Amazon AWS
No answers on this topic
Citrix
The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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Support Rating
Amazon AWS
Unless you pay for a pricey support package getting support on OpsWorks will be pretty slow. Documentation is also relatively limited and sometimes hard to follow when compared to competitors. Generally, we've been able to get the answers we need from OpsWorks support when we run into problems but don't expect rapid responses.
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Citrix
Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
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Alternatives Considered
Amazon AWS
OpsWorks isn't really a direct competitor to Terraform/Cloudformation, but it does allow you to do some of the more simple things on offer quite quickly and effectively. Opsworks was used for this reason, along with existing internal knowledge of Chef. Along with some of the other services on offer from AWS, it is good to use as a stepping stone along the way when building your systems - or perhaps it would be entirely suitable for a fairly simple project.
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Citrix
With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
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Return on Investment
Amazon AWS
  • very quick way of creating new infrastructure
  • low maintenance costs
  • easy to create high availability setups thus reducing costs
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Citrix
  • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
  • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
  • Easy access to internal resources - no need for separate vpn, etc...
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