TrustRadius

Axcient x360Cloud vs. Datto ALTO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 9.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Datto ALTO
Score 8.6 out of 10
N/A
Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…N/A
Pricing
Axcient x360CloudDatto ALTO
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360CloudDatto ALTO
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Axcient x360CloudDatto ALTO
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Axcient x360CloudDatto ALTO
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
8.4
1 Ratings
7% below category average
Datto ALTO
-
Ratings
SaaS Product Integration8.21 Ratings00 Ratings
Multiple Data Restoration Options9.11 Ratings00 Ratings
Data Auditing and Search7.31 Ratings00 Ratings
Data Storage in the Cloud or On-Premises9.11 Ratings00 Ratings
Best Alternatives
Axcient x360CloudDatto ALTO
Small Businesses
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.2 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Zerto
Zerto
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360CloudDatto ALTO
Likelihood to Recommend
8.6
(3 ratings)
9.0
(2 ratings)
User Testimonials
Axcient x360CloudDatto ALTO
Likelihood to Recommend
Axcient
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
Read full review
Kaseya
Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)
MS
Matthew Strickland
Level 3 onsite technician
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Pros
Axcient
  • Service Options
  • Bring your own hardware
  • pricing was some of the most competitive
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
Kaseya
  • Support.
  • Consistency of Backup.
  • Ability to test backups with scripts.
  • Reporting.
Verified User
Anonymous
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Cons
Axcient
  • Improvements in ticket resolution
  • Improvements in website/portal functionality
JH
Jerry Harper
CEO (Chief Executive Officer)
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Kaseya
  • local backup size limitations
MS
Matthew Strickland
Level 3 onsite technician
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Alternatives Considered
Axcient
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.
Verified User
Anonymous
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Kaseya
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work
Verified User
Anonymous
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Return on Investment
Axcient
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
Kaseya
  • We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
  • we have not had any negative impacts from Datto
  • The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
MS
Matthew Strickland
Level 3 onsite technician
Read full review
ScreenShots