Axcient x360Cloud vs. Datto ALTO

Axcient x360Cloud is a good product if a backup solutions is needed for 365 products. If the backup is constantly being used and restores need to happen frequently I can see how Axcient x360Cloud could be annoying as the search functionality is lacking. It is also difficult to find specific files or emails as well as subfolders.

Incentivized

Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)

Incentivized

• Good visibility over backup status and protected users and data
• Audit log activity information
• Support requests
• Smart Search
• Reports

Incentivized

• Support.
• Consistency of Backup.
• Ability to test backups with scripts.
• Reporting.

Incentivized

• Nightly backup boot verification

Incentivized

• local backup size limitations

Incentivized

This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.

Incentivized

As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.

Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work

Incentivized

• Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value

Incentivized

• We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
• we have not had any negative impacts from Datto
• The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.

Incentivized