A good value
November 30, 2022

A good value

Jerry Harper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Axcient x360Cloud

Axcient x360Recover has provided a great service for our customers through the ability to backup and restore cloud documents.
  • Backup
  • Restore
  • Customer Service
  • Improvements in ticket resolution
  • Improvements in website/portal functionality
  • I have been able to recover customer files 100% of the time
  • Error messages are an issue and can take extended period of time to resolve
  • Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.

Do you think Axcient x360Cloud delivers good value for the price?

Yes

Are you happy with Axcient x360Cloud's feature set?

Yes

Did Axcient x360Cloud live up to sales and marketing promises?

Yes

Did implementation of Axcient x360Cloud go as expected?

Yes

Would you buy Axcient x360Cloud again?

Yes

I have always had good service with Axcient x360Recover and have only had to reach out to them on a couple of occasions.

Axcient x360Cloud Feature Ratings

SaaS Product Integration
9
Multiple Data Restoration Options
10
Data Auditing and Search
8
Data Storage in the Cloud or On-Premises
10