x360 cloud is a solid solution but needs one big feature to stand out
April 27, 2022

x360 cloud is a solid solution but needs one big feature to stand out

Dustin Blount | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Axcient x360Cloud (formerly CloudFinder)

We did a extensive POC and ultimately decided to not completely migrate over to Axcient x360Cloud due to one major issue we had which was the lack of daily backup verification meaning that the back up that was taken is not verified working daily as it is with some other vendors however most of the other toolset impressed us quite a bit and we deployed on a few different solutions.

Pros

  • Service Options
  • Bring your own hardware
  • pricing was some of the most competitive

Cons

  • Nightly backup boot verification
  • Reliability
  • Service Options
  • Competitive Pricing
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order to make it really stand out among the pack

Do you think Axcient x360Cloud delivers good value for the price?

Yes

Are you happy with Axcient x360Cloud's feature set?

Yes

Did Axcient x360Cloud live up to sales and marketing promises?

Yes

Did implementation of Axcient x360Cloud go as expected?

Yes

Would you buy Axcient x360Cloud again?

Yes

If you are not looking for the daily backup boot verification for security purposes then the Axcient x360Cloud solution is great. The team I would with was top notch and they definitely went above and beyond. I would say all the backup solutions Axcient x360Cloud offers is some of the best in the business.

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