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Axcient x360Cloud

Axcient x360Cloud
Formerly CloudFinder

Overview

What is Axcient x360Cloud?

Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.

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Recent Reviews

A good value

9 out of 10
November 30, 2022
Axcient x360Recover has provided a great service for our customers through the ability to backup and restore cloud documents.
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Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Axcient x360Cloud?

Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Veeam Backup for Microsoft 365?

Veeam® Backup for Microsoft Office 365 eliminates the risk of losing access and control over Office 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams — so that data is always protected and accessible.

What is NAKIVO Backup & Replication?

NAKIVO Backup & Replication is a VM data backup solution for protecting VMware, Hyper-V, Nutanix AHV, and AWS EC2 environments. It also features replication, failover, backup to cloud, backup copy, backup size reduction, screenshot verification, and site recovery through a single web interface.

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Product Details

What is Axcient x360Cloud?

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, including Google Docs, Files, and Folders. x360Cloud supports cloud-to-cloud backup directly from Microsoft 365 or Google Workspace to the Axcient Cloud. Given the critical nature of business data, x360Cloud gives MSPs a secure second cloud option to avoid the risks of being 100% dependent on Microsoft or Google for business continuity. Additionally, the vendor states x360Cloud and the Axcient Cloud are SOC-2 compliant and can help MSPs be GDPR compliant.

Axcient x360Cloud Features

  • Supported: SmartSearch
  • Supported: Air Gap
  • Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention

Axcient x360Cloud Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(18)

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
November 30, 2022

Cloud backups done right

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We manage the IT for 50 companies who use Office 365 with Axcient x360Cloud. Most companies are unaware that Microsoft's retention policies aren't a backup and this is where Axcient fits in. We've had many occasions where we've needed to restore snapshots to recover emails from users who have left the company, etc. x360 Cloud gives us as administrators and clients the peace of mind that all their 365 cloud data is being backed up and easily recoverable if and when required.
  • Good visibility over backup status and protected users and data
  • Audit log activity information
  • Support requests
  • Smart Search
  • Reports
  • Smart Search - Filter by collection doesn't always show all the folders
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Data Center Backup (3)
N/A
N/A
Management dashboard
N/A
N/A
Retention options
N/A
N/A
Encryption
N/A
N/A
Enterprise Backup (2)
N/A
N/A
Operational reporting and analytics
N/A
N/A
Malware protection
N/A
N/A
SaaS Backup (4)
N/A
N/A
SaaS Product Integration
N/A
N/A
Multiple Data Restoration Options
N/A
N/A
Data Auditing and Search
N/A
N/A
Data Storage in the Cloud or On-Premises
N/A
N/A
  • Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.
November 30, 2022

A good value

Score 9 out of 10
Vetted Review
Verified User
Axcient x360Recover has provided a great service for our customers through the ability to backup and restore cloud documents.
  • Backup
  • Restore
  • Customer Service
  • Improvements in ticket resolution
  • Improvements in website/portal functionality
I have always had good service with Axcient x360Recover and have only had to reach out to them on a couple of occasions.
Data Center Backup
N/A
N/A
Enterprise Backup
N/A
N/A
SaaS Backup (4)
92.5%
9.3
SaaS Product Integration
90%
9.0
Multiple Data Restoration Options
100%
10.0
Data Auditing and Search
80%
8.0
Data Storage in the Cloud or On-Premises
100%
10.0
  • I have been able to recover customer files 100% of the time
  • Error messages are an issue and can take extended period of time to resolve
  • Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.
Dustin Blount | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We did a extensive POC and ultimately decided to not completely migrate over to Axcient x360Cloud due to one major issue we had which was the lack of daily backup verification meaning that the back up that was taken is not verified working daily as it is with some other vendors however most of the other toolset impressed us quite a bit and we deployed on a few different solutions.
  • Service Options
  • Bring your own hardware
  • pricing was some of the most competitive
  • Nightly backup boot verification
If you are not looking for the daily backup boot verification for security purposes then the Axcient x360Cloud solution is great. The team I would with was top notch and they definitely went above and beyond. I would say all the backup solutions Axcient x360Cloud offers is some of the best in the business.
  • Reliability
  • Service Options
  • Competitive Pricing
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order to make it really stand out among the pack
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