TrustRadius

Axcient x360Cloud vs. deskonline

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Cloud
Score 7.9 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
deskonline
Score 0.0 out of 10
N/A
N/AN/A
Pricing
Axcient x360Clouddeskonline
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360Clouddeskonline
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Axcient x360Clouddeskonline
Considered Both Products
Axcient x360Cloud
JW
Justin Wong
Support Technician
Chose Axcient x360Cloud
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
Verified User
Anonymous
Chose Axcient x360Cloud
The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what …
JH
Jerry Harper
CEO (Chief Executive Officer)
Chose Axcient x360Cloud
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes …
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Chose Axcient x360Cloud
My absolute favorite thing about the Axcient x360Cloud line up was the options and the bring your own device on some of the non cloud options and they have a strong presence among some of the other competitors. However the cloud agent needs a little more fleshing out in order …
deskonline

No answer on this topic

Features
Axcient x360Clouddeskonline
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Cloud
5.0
Ratings
53% below category average
deskonline
-
Ratings
Management dashboard5.00 Ratings00 Ratings
Retention options5.00 Ratings00 Ratings
Encryption5.00 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Cloud
5.0
Ratings
45% below category average
deskonline
-
Ratings
Operational reporting and analytics5.00 Ratings00 Ratings
Malware protection5.00 Ratings00 Ratings
Ransomware Recovery5.00 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Axcient x360Cloud
5.0
Ratings
53% below category average
deskonline
-
Ratings
SaaS Product Integration5.00 Ratings00 Ratings
Multiple Data Restoration Options5.00 Ratings00 Ratings
Data Auditing and Search5.00 Ratings00 Ratings
Data Storage in the Cloud or On-Premises5.00 Ratings00 Ratings
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Axcient x360Clouddeskonline
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Score 9.1 out of 10
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Druva Security Cloud
Druva Security Cloud
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Cove Data Protection
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Score 9.1 out of 10
Enterprises
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Druva Security Cloud
Score 9.4 out of 10
Keepit
Keepit
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360Clouddeskonline
Likelihood to Recommend
7.0
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
Axcient x360Clouddeskonline
Likelihood to Recommend
We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Backup
  • Restore
  • Customer Service
JH
Jerry Harper
CEO (Chief Executive Officer)
Read full review
No answers on this topic
Cons
  • Live chat support is not available for all products
  • Support will sometimes take a while and bounce around to multiple teams and people
  • Search functionality is lacking and confusing
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Usability
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Alternatives Considered
We do not use anything else to backup Microsoft 365 emails and Sharepoint sites.
JW
Justin Wong
Support Technician
Read full review
No answers on this topic
Return on Investment
  • Competitive pricing for MSP's
  • Client support was top notch and they insured we were able to implement quickly
  • Agent deployment was simple and smoth
Dustin Blount | TrustRadius Reviewer
Dustin Blount
Operations Manager
Read full review
No answers on this topic
ScreenShots