Axcient x360Cloud vs. MetricStream Business Continuity Management (BCM)

We've had the best experiences when needing to recover emails from snapshots and date ranges which have been deleted. The Smart Search works relatively well and is easy to recover. Sometimes the restoration process can take a while depending on the size and amount of emails but is generally ok.

Incentivized

MetricStream BCM helps provide visibility and tracking into an organization's operational activities. It can be used for a variety of different things in the Information Security universe and is a great tool to help management keep track of action items and measure things that are going on in the department.

Incentivized

• Service Options
• Bring your own hardware
• pricing was some of the most competitive

Incentivized

• Dashboards - Easy to read and visually appealing
• Workflows - Helps simplify a complicated process
• User Interface - Intuitive and easy to use

Incentivized

• Improvements in ticket resolution
• Improvements in website/portal functionality

• Permissions management
• Creating complex libraries

Incentivized

There was a lot of one-on-one help from MetricStream that really made our experience with the application better.

Incentivized

The performance and GUI for the previous products were inferior to Axcient's x360Cloud. The price was comparable but we were spending too much time trying to maintain and improve the product which was costing us time in productivity. The feature set was also not as good as what x360Cloud is providing.

Incentivized

• Competitive pricing for MSP's
• Client support was top notch and they insured we were able to implement quickly
• Agent deployment was simple and smoth

Incentivized

• Increased visibility.
• Good collaboration.

Incentivized