Axcient x360Recover vs. HYCU

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 8.9 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
HYCU
Score 7.7 out of 10
N/A
HYCU is a SaaS Data Protection platform that delivers SaaS-based data backup, recovery, and ransomware protection for on-prem, cloud, and SaaS environments serving vendors globally.N/A
Pricing
Axcient x360RecoverHYCU
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverHYCU
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing informatioon.
More Pricing Information
Community Pulse
Axcient x360RecoverHYCU
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Axcient x360RecoverHYCU
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.6
35 Ratings
6% above category average
HYCU
8.9
2 Ratings
5% above category average
Universal recovery8.732 Ratings9.01 Ratings
Instant recovery8.635 Ratings5.01 Ratings
Recovery verification8.833 Ratings9.02 Ratings
Business application protection8.833 Ratings8.02 Ratings
Multiple backup destinations7.730 Ratings8.02 Ratings
Incremental backup identification8.834 Ratings9.02 Ratings
Backup to the cloud8.834 Ratings10.02 Ratings
Deduplication and file compression8.430 Ratings10.02 Ratings
Snapshots8.835 Ratings9.02 Ratings
Flexible deployment9.035 Ratings9.02 Ratings
Management dashboard8.135 Ratings9.02 Ratings
Platform support8.335 Ratings10.02 Ratings
Retention options8.634 Ratings10.02 Ratings
Encryption8.833 Ratings10.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.6
32 Ratings
2% above category average
HYCU
-
Ratings
Continuous data protection8.926 Ratings00 Ratings
Replication9.030 Ratings00 Ratings
Operational reporting and analytics8.230 Ratings00 Ratings
Malware protection8.223 Ratings00 Ratings
Multi-location capabilities8.929 Ratings00 Ratings
Ransomware Recovery8.74 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
8.6
35 Ratings
8% above category average
HYCU
-
Ratings
Disaster Recovery Planning8.731 Ratings00 Ratings
Hot Sites8.726 Ratings00 Ratings
Disaster Recovery Testing8.834 Ratings00 Ratings
Automated Disaster Recovery8.328 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverHYCU
Small Businesses
Axcient x360Cloud
Axcient x360Cloud
Score 8.0 out of 10
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Keepit
Keepit
Score 8.9 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Axcient x360RecoverHYCU
Likelihood to Recommend
9.9
(49 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.1
(12 ratings)
-
(0 ratings)
Usability
7.3
(1 ratings)
9.0
(1 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
9.0
(1 ratings)
Implementation Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
Axcient x360RecoverHYCU
Likelihood to Recommend
Axcient
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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HYCU
The SQL database structure and application-consistent snapshots to local storage and recovery are very well done. The interface is nicely made and it is an intuitive design that needs very little training to use. The Restore from the Cloud function is cumbersome and slow, that could be improved by downloading and finding parts needed, instead of the entire backup media.
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Pros
Axcient
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
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HYCU
  • Very easy product to use.
  • Support staff is very quick and responsive. Generally same day. And has phone support.
  • My customer success point of contact is extremely knowledgeable and friendly.
  • They develop friendships with their customers.
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Cons
Axcient
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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HYCU
  • The rollout of the file level backup is still not there.
  • The Restore from the Cloud function is not ideal and needs lots of work.
  • Backups being in native format would be nice for certain files.
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Likelihood to Renew
Axcient
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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HYCU
No answers on this topic
Usability
Axcient
Easy to use and doesn't require a lot of training.
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HYCU
Very simple interface. Can learn it in a day. The instances where I needed a little hand holding, I just called support and they assisted immediately. That's the best of both worlds.
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Support Rating
Axcient
Issues with failing backups drag out for months at a time. Axcient hardware replacements are quick to be suggested by support but as the issues are most often with the software architecture this almost never helps. Support often uses their access to the appliance as a back door into customer environments without our consent and despite our repeated complaints, accessing our customers servers and executing disruptive diagnostics like chkdsk in the middle of production hours for that customer environment. More recently they've been blaming their frequent off-site transfer failures on our customer's firewalls (of all makes and models) and insisting that the only possible resolution is to increase the TCP session timeout dangerously high (multiple hours), putting every client environment at substantial disk of even accidental Denial of Service attacks. Talking to any two support individuals, even when escalated all the way to their development team, often yields entirely different and contradictory answers regardless of the problem.
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HYCU
I have had several requests, and issues with the rollout and deployment of HYCU in our production environment. The HYCU team of support and developers have met each issue with importance and some kind of resolution or explanation of help. They have been so supportive even in the not so easy ones. That says something for their product and team behind it.
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Implementation Rating
Axcient
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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HYCU
No answers on this topic
Alternatives Considered
Axcient
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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HYCU
This fits Nutanix better than anything I have found. HYCU clearly focuses on personalized service. You can email, call or open a web ticketed, depending on your urgency.
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Return on Investment
Axcient
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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HYCU
  • We have saved a few SQL issues and recovered data that could have been corrupted.
  • Applications and files have a place in the cloud in case the need is there for other depts.
  • Restoring across datacenters is possible with HYCU saving us time and money to do so.
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ScreenShots

HYCU Screenshots

Screenshot of HYCU