Axcient x360Recover vs. Metalogix Archive Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Axcient x360Recover
Score 9.0 out of 10
N/A
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in…N/A
Metalogix Archive Manager
Score 10.0 out of 10
N/A
Quest Software now offers an enterprise information archiving (EIA) solution via their acquisition of the Metalogix solution suite in 2018. Metalogix Archive Manager, available in two editions (Archive Manager for Exchange, and Archive Manager for Files), support email archiving, and allows users to automatically archive, manage and secure an organization’s files, controlling how long messages are archived in accordance with industry, government and internal regulations.N/A
Pricing
Axcient x360RecoverMetalogix Archive Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Axcient x360RecoverMetalogix Archive Manager
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Axcient x360RecoverMetalogix Archive Manager
Features
Axcient x360RecoverMetalogix Archive Manager
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Axcient x360Recover
8.5
37 Ratings
5% above category average
Metalogix Archive Manager
-
Ratings
Universal recovery9.033 Ratings00 Ratings
Instant recovery6.836 Ratings00 Ratings
Recovery verification9.335 Ratings00 Ratings
Business application protection8.534 Ratings00 Ratings
Multiple backup destinations8.631 Ratings00 Ratings
Incremental backup identification9.336 Ratings00 Ratings
Backup to the cloud9.336 Ratings00 Ratings
Deduplication and file compression7.932 Ratings00 Ratings
Snapshots8.037 Ratings00 Ratings
Flexible deployment8.836 Ratings00 Ratings
Management dashboard8.637 Ratings00 Ratings
Platform support8.037 Ratings00 Ratings
Retention options8.136 Ratings00 Ratings
Encryption9.434 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Axcient x360Recover
8.7
34 Ratings
3% above category average
Metalogix Archive Manager
-
Ratings
Continuous data protection9.527 Ratings00 Ratings
Replication8.432 Ratings00 Ratings
Operational reporting and analytics7.532 Ratings00 Ratings
Malware protection8.323 Ratings00 Ratings
Multi-location capabilities9.331 Ratings00 Ratings
Ransomware Recovery9.45 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Axcient x360Recover
8.8
37 Ratings
9% above category average
Metalogix Archive Manager
-
Ratings
Disaster Recovery Planning9.233 Ratings00 Ratings
Hot Sites9.126 Ratings00 Ratings
Disaster Recovery Testing9.436 Ratings00 Ratings
Automated Disaster Recovery7.329 Ratings00 Ratings
Best Alternatives
Axcient x360RecoverMetalogix Archive Manager
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Cove Data Protection
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Enterprises
Keepit
Keepit
Score 9.4 out of 10
Microsoft Exchange
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Score 8.7 out of 10
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User Ratings
Axcient x360RecoverMetalogix Archive Manager
Likelihood to Recommend
10.0
(53 ratings)
8.0
(2 ratings)
Likelihood to Renew
9.1
(12 ratings)
-
(0 ratings)
Usability
8.8
(3 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(2 ratings)
8.0
(1 ratings)
Implementation Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
Axcient x360RecoverMetalogix Archive Manager
Likelihood to Recommend
ConnectWise
I feel that Axcient x360Recover is well suited for any environment, both large and small. Weather you build your own device, BYOD or purchase one of theirs, it all works great. I even use it at home via the direct to cloud option. Well work the investment. I am unable to find a downside at this time.
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Quest Software
Archive Manager is very cost effective and much less expensive than Veritas Enterprise Vault. I use Archive Manager as protection from ransomware. This has saved me more than once where I can very rapidly restore encrypted files. It is also hardware agnostic and very flexible.
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Pros
ConnectWise
  • Setup and configuration is extremely easy.
  • The business continuity component for spinning up the desired recovery point as a virtual machine on the appliance in order to keep the business operational is rock solid.
  • Recovering the desired backup point back to the physical hardware or virtual environment and syncing the most recent changes to finalize the recovery is awesome.
  • The system documentation is concise and easy to use.
  • The support team is absolutely fantastic.
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Quest Software
  • Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
  • Very little admin or maintenance required from IT.
  • PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
  • The Metalogix team are one of the best support teams we've ever dealt with.
  • Prompt, knowledgeable and friendly.
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Cons
ConnectWise
  • The only thing missing is the ability to cancel a backup as they appear to just continue to try to run even after rebooting the BDR and endpoint until a failure finally occurs.
  • The only other ask would be to expand support to Linux operating systems.
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Quest Software
  • Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
  • Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.
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Likelihood to Renew
ConnectWise
We've been using Axcient over the years and have worked with their development team to suggest new features, something that you would not normally be able to do with other companies. They listen to what we have to say and understand that we are a business, just like them. It's great to know that someone will always be there for you when you need them.
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Quest Software
No answers on this topic
Usability
ConnectWise
It is overall very easy to install and get working. Install the application, select the drives you want to backup or leave blank and backup all drives. It starts to run immediately. You configure all the backup retention and how often to run in the portal so once you deploy the agent it is very easy to get started. After the backup completes. The portal will perform a test boot and auto verification of the image.
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Quest Software
No answers on this topic
Support Rating
ConnectWise
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
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Quest Software
Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.
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Implementation Rating
ConnectWise
I had the miss fortune to go back to this device. Alot has changed since the first time I had used it. Now instead a full deployable network appliance, you have to download a preconfigured virtual machine that will only run on an ESXi server. What about Hyper-V? I have many clients that are Hyper-V only. I setup a test lab to get this thing up and running and it has been a nightmare to say the least. Will be looking at other options.
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Quest Software
No answers on this topic
Alternatives Considered
ConnectWise
Security and encryption of Axcient is a top priority . Axcient have all the tools to provide solutions to different kind of businesses Best part is it has an MSP friendly console to manage multiples devices and clients at the same Dashboard. Deployment process is very easy in Windows an VMWare Devices.
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Quest Software
Large enterprise scalablity.
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Return on Investment
ConnectWise
  • The few customers I have I feel confident and comfortable that a disaster will make recovery easy and fast for my clients.
  • I can set it up and forget about it with reports and alerts
  • I recommend it to any client that requires a good solid backup solution;
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Quest Software
  • MAM has enable us to tier our email storage intelligently between high speed SAN, Low Cost NAs and Amazon cloud.
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