Axcient x360Sync vs. EaseUS Todo Backup vs. Macrium Reflect

We work across many industries. Since the product is secure, it has solid application in any thing from construction trades to financial services.

Incentivized

EaseUs Todo Backup is well suited for the Branch Office and small to the medium business network. The software is powerful enough to meet most of the demands of these less complex environments. However, it may not provide the bells and whistles of enterprise software designed for highly virtualized environments.

The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.

Incentivized

• Support is outstanding
• The product is designed in a manner that is easy to deploy

Incentivized

• It's easy to use for beginners. I found the UI to be straightforward and logical.
• The software also runs in the Windows Pre-install Environment (Windows PE) if the machine crashes. Of course, you need to have backed up the drive first!
• Backups from the whole OS down to single files is available.
• Backup to CD/DVD, SSD and HDD are all supported.

Incentivized

• Virtualize images to restore services
• Mount backup images to restore files
• Takes incremental backups pretty quick compared to other software
• Creates synthetic full images well

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• Billing tools to generate end user invoicing would be very helpful
• More granular permissions for file sharing

Incentivized

• It needs a better way to monitor success/failure of the scheduled backups. Maybe notifications?

Incentivized

• The program could reduce a bit the space it takes for its backups.
• It should be more affordable.

Incentivized

EaseUS Todo Backup is a superb software that does what it claims without the user needing a degree in computer science. Its plain user interface belies a lot of functionality that logically "guides" the user to making local and remote (cloud) backups of their important data. Additionally, the secure encryption of backups is just one less thing to worry about.

Incentivized

This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.

Incentivized

Out of all the IT services companies we use, I would rate Axcient the best support company of the bunch.

Incentivized

We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

Incentivized

Axcient Anchor is much more efficient, easier to use, and more reliable than OneDrive.

Incentivized

EaseUs Todo Backup is well suited for the small business environment and provides a good bang for the buck and value for features. It is not as costly as the other enterprise-grade solutions and therefore fits well into the budget of small businesses. It is not as advanced as the enterprise solution, but it provides the right mix of features and functionality to meet the needs of the average small business network.

Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

Incentivized

• The product fits well with our total solution approach to IT services.
• There has been no negative impact as our customers like the product and find it easy to use.

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• It has a large impact on keeping the business going if there is a hardware failure.

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• Impossible to specify.

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