Axero vs. Chronus

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.

If you are going to scale a mentoring program with 50+ users (mentor and mentees) you need software, to get out of the "matching" game, this is a Chronus positive. You also want an ongoing pulse on how it's going, whos looking for a mentor, and adding new users. This is very easy to do with the software.

Incentivized

• Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
• Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
• I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
• We had a big list of things we needed a platform to do. Communifire ticked all the boxes.

Incentivized

• Algorithmic match
• Admin dashboard
• Connection plan
• User interface, mobile friendly

Incentivized

• You can't duplicate broadcast messages or schedule ones in advance if they've already been sent.
• The analytics on broadcast messages is nonexistent.
• I wish the digests had rich text.

Incentivized

• Mentoring software is only as good as we provide good internal mentors so accountably is on us to bolster the system with good mentors.
• When I evaluate the satisfaction of our mentees I need to hear "my mentor was great" and this is not a software result but a human result.
• Many of my Chronus contacts have changed over the years, sometimes I feel I know more than them.

Incentivized

Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.

This rating has a caveat - there is always room for improvement, and this team gets it. You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research. Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want. The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.

Never any problems. Quite impressed

Works in real time.

I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.

Incentivized

I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.

These are a "spectrum" of software options, some more sophisticated than others depending on the need. There is no 1 and done tool, so we use a few. Some are for all EEs, some are for 100s, and some are for 10s of EEs. Chronus works well for our mentoring need their value is good. The most recent similar tool I evaluated is MentorEase. MentorEase seems to do much of the same at a lower price but I did not like the UI nor was the rep easy to understand. MentorEase may be good to match up new EEs with a "buddy". Chronus is more powerful we match on more sophisticated attributes.

Incentivized

• We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.

• Term rate improvements
• Career Progression counts
• Connectedness

Incentivized