Axis Suite vs Cvent Passkey

Likelihood to Recommend

Axis Suite is extremely valuable as a digital signage tool for organizational communications. If you have the need to get custom information/content out to employees in your organization, I highly recommend Axis Suite. Once it's up and running, the content management system is extremely easy to use--even for those who aren't good with technology. It might be less appropriate if you are a super small organization because of the price tag.

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Paul Katool

Digital Media Manager

Mississippi Department of TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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I think passkey is a great tool and find the majority of its functions and options super helpful! I really enjoy being able to make changes and updates to my rooming list without having to contact the vendor every single time. For most use cases, it generally fits the bill.

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Ivan Mejia

Field Marketing Account Manager, Brands, Marketing & Digital

Marriott InternationalAirlines/Aviation, 1-10 employees

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Pros

Easy to schedule large amounts of content and push it out to all of the digital screens in offices across the state
Although I didn't handle implementation, I've heard from our technical team that install was a relatively easy process
Customer support is stellar; I've always been provided a resolution to my issue when contacting Axis Suite customer support

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Paul Katool

Digital Media Manager

Mississippi Department of TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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On-demand info.
I can get info whenever I want and not rely on someone to pull a report for me.
I always know where I stand with hotel blocks.
Lifesaver.

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Anne Knox, CMP, CVEP

Director of Events and Client Engagement

AVID CenterEducation Management, 201-500 employees

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Cons

One slight issue is the complexity of Axis Suite design. It can be extremely complex to design custom content. My organization had to purchase "advanced configuration hours" to create a message that displayed weather information in all of our offices.

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Paul Katool

Digital Media Manager

Mississippi Department of TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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The support center for administrators (GroupMax) and the dashboard could be better. Good for beginnings, but there is a lack of detail for more advanced users.
The process of building a booking site could be easier/more streamlined. We sometimes have to hunt around to find where to edit information.

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Verified User

Administrator in Other

Accounting Company, 10,001+ employees

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Usability

No score

No answers yet

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Cvent Passkey 6.4

Based on 1 answer

I think it could be improved upon slightly, a little more intuitive and user friendly, but generally speaking, it’s already pretty good

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Emily Wernet, CMP, HMCC

Meeting & Event Specialist

ArthrexMedical Device, 5001-10,000 employees

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Support Rating

No score

No answers yet

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Cvent Passkey 8.0

Based on 25 answers

I have not had any issues with Passkey where I needed help from the support team. The Cvent Community has been a great spot to ask questions regarding Passkey and get the answers that I needed. I think that Cvent Community has hundreds of people that have had years of experience using these different products and when I have questions, they have usually been asked in the past.

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Verified User

Consultant in Product Management

Events Services Company, 201-500 employees

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Alternatives Considered

In full transparency, I did not select Axis Suite. The service was selected by my boss. I inherited content management after she left and I moved into her role. Recently, I successfully pushed for a major software upgrade on the platform. I did this because I was pleased with Axis Suite and I felt like upgrading the content management system and look and feel of the digital signage was in my organization's best interest.

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Paul Katool

Digital Media Manager

Mississippi Department of TransportationTransportation/Trucking/Railroad, 1001-5000 employees

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We haven't used any other options. We used to manage everything manually, which sucked up hundreds of hours of our employee's time and cause frustrations among some of our high profile clients who wanted to make their bookings or manage their trip on their own off-hours time instead of having to reach our employees during booking hours. They are then also able to edit their reservation and receive confirmation numbers without having to go through us. With all of the GDPR issues occurring, it's also solving a lot of trouble of collecting information and properly managing it.

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