Azure Cloud Services vs. eVoice vs. Phone.com

Microsoft Azure Cloud services is a good choice for hosting web applications, based on requirements it can be simple websites or complex web services as well as it provides automating application development and deployment pipeline. It's less appropriate in case of cost-effective option for organizations with tight budget constraints. For very basic static websites, Microsoft Azure's offerings might be seen as overkill.

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

Incentivized

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.

Incentivized

• Effective service management and performance monitoring capability.
• Reliable security management with excellent access controls.
• Best orchestration and easy configuration management.
• Easy on compatibility testing and change management.

• Low Pricing.
• Ease of use.
• Professional voicemail.

Incentivized

• Customer service and live chat are amazing
• Simple, straight forward
• Easy to setup
• Affordable

Incentivized

• Latency and bandwidth as we often see gap here
• There were many challenges as a developer while migrating our DB from on prem to cloud
• System downtime is also one issue that can be improved

Incentivized

• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

Incentivized

• Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
• Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes

Incentivized

As a certificate developer and consultant, I love using Azure, it's interface is developer friendly with well guidance and support. Also there are a lot of service for any work, Azure ecosystem is sufficient to complete your all developments needs. So based on that I feel Azure is good and gives better developer experience.

Incentivized

I feel AWS offers a robust and versatile platform for cloud infrastructure and services. It's scalability, reliability array of tools make it a top choice for businesses of all sizes. AWS has better open source communities such as Linux, Jenkins and GitHub in comparison to Azure service cloud

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

Incentivized

• Azure's services and automation capabilities contribute to operational efficiency.
• Azure's scalability ensures optimal performance during peak demand periods and cost savings during off-peak times

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

Incentivized

• Reduced cost and improved our efficiency - all reps love it.

Incentivized