Azure OpenAI Service vs. IBM watsonx.ai

If you're looking for a managed OpenAI API service, then Azure OpenAI Service is a good choice.

It's fully compatible with OpenAI API, has lots of models to choose from, lots of parameters to configure to suite your needs.

The documents are well maintained, with examples to get started.

You can also setup firewall to restrict access to the API to certain IP addresses, like those of your VPCs.

Incentivized

I have built a code accelerator tool for one of the IBM product implementation. Although there was a heavy lifting at the start to train the model on specifics of the packaged solution library and ways of working; the efficacy of the model is astounding. Having said that, watsonx.ai is very well suited for customer service automation, healthcare data analytics, financial fraud detection, and sentiment analysis kind of projects. The Watsonx.ai look and feel is little confusing but I understand over a period of time , it will improve dramatically as well. I do feel that Watsonx.ai has certain limitations from cross-platform deployment flexibility. If an organization is deeply invested in a multi-cloud environment, Watson's integration on other cloud platforms may not be seamless comported to other AI platforms.

Incentivized

• Generating SQL
• Generating Images
• Sensible Response

Incentivized

• It allows specialists to apply several base models for specific subtasks in the field of NLP.
• Gives the availability of many models developed for AI enhancement for different solutions.
• Has incorporated functionality for data governance and security to support access to AI tools by multiple users.

Incentivized

• The user interface is similar to the Azure, so it's bit laggy, they should improve it.
• The chat models sometimes return nothing, I guess they are still testing them.
• The models we use have quota limitation on tokens and number of requests.

Incentivized

• IBM watsonx.ai is expensive than other platforms.
• Limited integraions though it has many but still some tools integrations not there for medical usecase
• Its little difficult to learn as right now not many open reseouces
• Community is not that strong to get any answer

Incentivized

I still don't have enough experience, but i have seen a lot of demos and i have made some real world scenarios and so far so long every thing looks fine. I was at IBM Think 2025 and IBM TechXchange 2025 and the labs were really usefull and simple to understand.

Incentivized

I think it's a good product and appreciate the addition secure guard rails that running it in Azure provide. However, I still struggle at times to get to the right resources for support and region-based capacity can also be a challenge.

Incentivized

I needed some time to understand the different parts of the web UI. It was slightly overwhelming in the beginning. However, after some time, it made sense, and I like the UI now. In terms of functionality, there are many useful features that make your life easy, like jumping to a section and giving me a deployment space to deploy my models easily.

Incentivized

I still don't have enough experience, but i have seen a lot of demos and i have made some real world scenarios and so far so long every thing looks fine. I was at IBM Think 2025 and IBM TechXchange 2025 and the labs were really usefull and simple to understand.

Incentivized

1. Open AI is best at giving accurate answers. 2. It is secure and more trustworthy 3. Most of our client using Azure cloud so it becomes go to choice for them. 4. Scalable as it handles 1000s of request per minute. 5. SDKs are easy to use and well documented.

Incentivized

IBM watsonx.ai has been far superior to that of Chat GPT AI. the UI elements prompt responses and overall execution of the AI was much better and more accurate compared to the competition. I can not recommend using this platform enough. Great job IBM. I hope the team behind this project continues to grow and prosper.

Incentivized

I still don't have enough experience, but i have seen a lot of demos and i have made some real world scenarios and so far so long every thing looks fine. I was at IBM Think 2025 and IBM TechXchange 2025 and the labs were really usefull and simple to understand.

Incentivized

• Our test group of 100 people created more than 200 conversations within the first day
• People were excited & asked to be included to the test group once words spread that we have an internal ChatGPT portal
• People started to create & share their own assistants (prompt engineering) for various purposes like code review, marketing, email, etc.

Incentivized

• Time saving to set up the infrastructure - without watsonx.ai we would have had to set up everything individually
• The first point translates directly into cost savings
• The compliance aspect was a game changer for us and provided us with the confidence to focus all our efforts only on IBM watsonx.ai

Incentivized