TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    B2chat

    N/AN/AB2Chat automates communications with customers with multi-agent, multi-channel chat, integrating WhatsApp, Facebook Messenger, Instagram, Telegram and LiveChat channels into a single platform and enabling support teams to manage all chats from a single inbox.

    $19

    per month

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    Pricing
    B2chatLandbot
    Editions & Modules
    No WhatsApp Plan
    $19
    per month
    Basic Plan with WhatsApp
    $80
    per month
    Premium Plan with WhatsApp
    $150
    per month
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    Offerings
    Pricing Offerings
    B2chatLandbot
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    B2chatLandbot
    Small Businesses
    Simplify360
    Score7.8 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    AWS Chatbot
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    B2chatLandbot
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    B2chatLandbot
    Likelihood to Recommend
    B2chat
    No answers on this topic
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    Pros
    B2chat
    No answers on this topic
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    Cons
    B2chat
    No answers on this topic
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
    Read full review
    Support Rating
    B2chat
    No answers on this topic
    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
    Read full review
    Alternatives Considered
    B2chat
    No answers on this topic
    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    Return on Investment
    B2chat
    No answers on this topic
    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    ScreenShots

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics