Backblaze Business Backup vs. Arcserve ShadowProtect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backblaze Business Backup
Score 8.3 out of 10
N/A
Backblaze headquartered in San Mateo, California offers continuous, automatic cloud backup for personal and business use. Backblaze Business Backup consists of cloud solutions to safeguard systems and files (e.g Veeam, Servers, NAS, Workstations).
$7
per month
Arcserve ShadowProtect
Score 6.5 out of 10
N/A
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A
Pricing
Backblaze Business BackupArcserve ShadowProtect
Editions & Modules
Monthly
$7.00
Per Computer
Yearly
$70.00
Per Computer
2-Year
$130.00
Per Computer
No answers on this topic
Offerings
Pricing Offerings
Backblaze Business BackupArcserve ShadowProtect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Backblaze Business BackupArcserve ShadowProtect
Features
Backblaze Business BackupArcserve ShadowProtect
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Backblaze Business Backup
7.4
2 Ratings
15% below category average
Arcserve ShadowProtect
7.4
1 Ratings
9% below category average
Universal recovery8.12 Ratings8.01 Ratings
Instant recovery5.01 Ratings8.01 Ratings
Incremental backup identification8.12 Ratings8.01 Ratings
Backup to the cloud9.12 Ratings5.01 Ratings
Deduplication and file compression2.01 Ratings6.01 Ratings
Snapshots9.02 Ratings6.01 Ratings
Flexible deployment8.01 Ratings7.01 Ratings
Management dashboard5.82 Ratings7.01 Ratings
Platform support6.22 Ratings8.01 Ratings
Retention options10.01 Ratings9.01 Ratings
Encryption10.01 Ratings8.01 Ratings
Recovery verification00 Ratings7.01 Ratings
Business application protection00 Ratings9.01 Ratings
Multiple backup destinations00 Ratings8.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Backblaze Business Backup
7.8
3 Ratings
8% below category average
Arcserve ShadowProtect
8.0
1 Ratings
6% below category average
Continuous data protection7.63 Ratings9.01 Ratings
Replication7.02 Ratings7.01 Ratings
Operational reporting and analytics7.43 Ratings00 Ratings
Multi-location capabilities10.02 Ratings00 Ratings
Ransomware Recovery7.13 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Backblaze Business Backup
-
Ratings
Arcserve ShadowProtect
7.0
1 Ratings
13% below category average
Disaster Recovery Planning00 Ratings7.01 Ratings
Hot Sites00 Ratings7.01 Ratings
Disaster Recovery Testing00 Ratings7.01 Ratings
Automated Disaster Recovery00 Ratings7.01 Ratings
Best Alternatives
Backblaze Business BackupArcserve ShadowProtect
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Keepit
Keepit
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Backblaze Business BackupArcserve ShadowProtect
Likelihood to Recommend
8.1
(31 ratings)
6.0
(7 ratings)
Usability
8.5
(4 ratings)
-
(0 ratings)
Support Rating
6.0
(11 ratings)
8.0
(3 ratings)
User Testimonials
Backblaze Business BackupArcserve ShadowProtect
Likelihood to Recommend
Backblaze
Backblaze does one thing and does one thing well: backup. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. If, however, you want full-featured endpoint protection, you'll want to look elsewhere. For me and my needs, Backblaze provides the right amount of protection at a cheap price. You can't beat it.
Read full review
Arcserve
In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
Read full review
Pros
Backblaze
  • Backblaze utilizes a native app across platforms vs. a javascript app you find with other backup services (CrashPlan being one of them). Native apps function better and have a better user interface than comparable javascript apps.
  • Backblaze has an intuitive interface that automatically backs everything up from your computer but allows you to easily exclude items you don't want or need to backup (applications, system files, etc.).
  • Backblaze has a built-in bandwidth cap and monitor allowing you to limit how much data is backed up on a daily basis to prevent going over ISP data caps or utilizing all of your upload bandwidth.
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Arcserve
  • You can virtualize your backups using Virtualbox, a free program that works on any PC.
  • Backups are versatile, and you can back up to any location you'd like.
  • Alerting can be set up for failed backups.
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Cons
Backblaze
  • User management isn't the greatest. We had the choice of either a site license under one email address, or a domain license, allowing users to log in with their own email address, however there's no management for this option. I can see metrics of the users' backup, but I can't manage the accounts in any way.
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Arcserve
  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.
Read full review
Usability
Backblaze
As stated in my review, Backblaze simply works and works simply. You install it. It runs silently in the background storing and safeguarding all your computer data remotely. You seldom notice it until you've lost something you need - then you can quickly find it online using their interface and restore it - which is what's really important.
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Arcserve
No answers on this topic
Support Rating
Backblaze
They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.
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Arcserve
We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
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Alternatives Considered
Backblaze
It's honestly been so long that I've been using Backblaze - maybe 10+ years - that I don't even remember other options I compared it to way back when. I've had a subscription on all of my personal machines for years, and we've used it on all of our machines at my job for the past six.
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Arcserve
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
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Return on Investment
Backblaze
  • The saving of data is almost immeasurable - Backblaze is the best backup company I've ever used.
  • Getting started is quick and easy - and you get a 14-day trial.
  • The price is cheaper than every other service - but don't tell them!
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Arcserve
  • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
  • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
  • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
  • Storagecraft Cloud is fairly expensive compared to competitors.
Read full review
ScreenShots