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SPX is a great product. Highly recommended for servers.
October 13, 2019

SPX is a great product. Highly recommended for servers.

John Rivers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ShadowProtect SPX

I use ShadowProtect SPX on all of my servers and my clients' servers. It is a great backup software to retain data for long periods of time with great retention settings.
  • Great retention settings.
  • It's easy to replicate off-site.
  • Disaster recovery is amazing with SPX.
  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.
  • SPX is awesome for disaster recovery.
  • Backups are fast and efficient.
SPX is much better at backing up Exchange, SQL, any other databases. I love the SPX disaster recovery features compared to other products.
24x7 support is not included in SPX support. You have to pay extra. Support is also no as prompt as other companies. While I don't need to call support often, I am not overwhelmed with their promptness. They always have the answers when they do call, however.

Do you think Arcserve ShadowProtect delivers good value for the price?

Yes

Are you happy with Arcserve ShadowProtect's feature set?

Yes

Did Arcserve ShadowProtect live up to sales and marketing promises?

Yes

Did implementation of Arcserve ShadowProtect go as expected?

Yes

Would you buy Arcserve ShadowProtect again?

Yes

SPX is not well suited for remote users. SPX is great for stationary servers with long term retention as a priority.