What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
230 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

GitLab

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
230 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Project Management

    9.4

    Backlog

    94%

    GitLab

    Feature Set Not Supported
    N/A
    Backlog ranks higher in 8/8 features

    Task Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Gantt Charts

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Scheduling

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Team Collaboration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Document Management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Email integration

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Backlog is rated higher in 1 area: Likelihood to Recommend
    • GitLab is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.9

    Backlog

    99%
    2 Ratings
    9.0

    GitLab

    90%
    86 Ratings

    Likelihood to Renew

    Backlog

    N/A
    0 Ratings
    9.4

    GitLab

    94%
    3 Ratings

    Usability

    Backlog

    N/A
    0 Ratings
    9.0

    GitLab

    90%
    4 Ratings

    Support Rating

    8.0

    Backlog

    80%
    2 Ratings
    9.0

    GitLab

    90%
    20 Ratings

    Likelihood to Recommend

    Backlog

    The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
    Carol Aleman | TrustRadius Reviewer

    GitLab

    In our organisation we have a lot of applications that require a reliable source to manage source code and GitLab helps us to achieve this very well. We have functionality like after every merge request merger we have to deploy code to our server which is running on Kubernetes pods and GitLab is very helpful in this as it has a nice and easy implementation for integrating CI/CD for the deployment of code to servers and then we can our manual jobs to fetching data. Gitlab provides us a job status with visual logs and suggestions to make it better.
    Mahesh Kumar | TrustRadius Reviewer

    Pros

    Backlog

    • Gantt chart
    • Github support
    Sanyam Jain | TrustRadius Reviewer

    GitLab

    • Safeguards implemented are customizable and allow our organization to set our level of verification before merging.
    • One of the smoothest and most well-organized version control software products on the market.
    • Super widespread use so our use of GitLab is understandable and usable by the customer with little "translation" as to what we are doing and what they are doing.
    Brock Haft | TrustRadius Reviewer

    Cons

    Backlog

    • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
    • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
    Carol Aleman | TrustRadius Reviewer

    GitLab

    • GitLab could improve some of the confusion around how permissions work (sometimes unclear why one user can do an action, but not another)
    • GitLab should provide a way to rerun a merge pipeline, without rerunning the original Merge Request pipeline
    • When jobs fail, it would be awesome if every user could see the information on the runner and the versions of the software it is running on (to better debug the issue)
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Backlog

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Backlog Editions & Modules

    Additional Pricing Details

    GitLab

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per user per month

    GitLab Editions & Modules

    On-premise Edition
    Free$01
    Premium$191
    Ultimate$991
    1. per user per month
    SaaS Edition
    Free$01
    SaaS Premium$191
    SaaS Ultimate$991
    1. per user per month
    Additional Pricing Details
    We provide free Gold and Ultimate licenses to qualifying open source projects and educational institutions, find out more by visiting our pricing page.

    Likelihood to Renew

    Backlog

    No score
    No answers yet
    No answers on this topic

    GitLab

    GitLab 9.4
    Based on 3 answers
    Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
    Willian Molinari | TrustRadius Reviewer

    Usability

    Backlog

    No score
    No answers yet
    No answers on this topic

    GitLab

    GitLab 9.0
    Based on 4 answers
    The web console management is superior and I would have given Gitlab a 10, but sometimes it is hard to find documentation about a configuration setting in the gitlab.rb configuration file. As we move everything to code that means moving our CVS tools to code as well - and Gitlab to code. The usability of Gitlab from the end user's perspective is superior and the usability from the operations team is very good and getting better but there could be a little improvement in the gitlab.rb config file layout and documentation.
    Kevin Ritchey | TrustRadius Reviewer

    Support Rating

    Backlog

    Backlog 8.0
    Based on 2 answers
    I would give 9 but one less because of the high price.
    Sanyam Jain | TrustRadius Reviewer

    GitLab

    GitLab 9.0
    Based on 20 answers
    At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Backlog

    Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
    Carol Aleman | TrustRadius Reviewer

    GitLab

    Gitlab made our product life cycle efficient. It has a better user interface and user experience. GitLab doesn't clutter with many features upfront and provides a lot of free services, which is missing in any other product. For small teams, it's the best piece of software. I always recommend giving it a try.
    Tarun Gupta | TrustRadius Reviewer

    Return on Investment

    Backlog

    • Software interns get easily used to this tool.
    • One who works in the SDLC gets recognized and it's easy to track rank board.
    Sanyam Jain | TrustRadius Reviewer

    GitLab

    • We are moving towards Gitlab only as our SCM & CI tool. So it would be an alternative to Jenkins. Saving our licensing cost there.
    • We have also stopped using Confluence & using Gitlab for our documentation purposes. Reducing cost there as well.
    Swati Rastogi | TrustRadius Reviewer

    Screenshots

    Add comparison