Backlog vs. Rev.io PSA

Backlog

Backlog

11 Reviews and Ratings

Rev.io PSA

Rev.io PSA

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Backlog	Score 8.7 out of 10	N/A	Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…	N/A
Rev.io PSA	Score 9.0 out of 10	N/A	Founded in 1984, Tigerpaw developed and offers an end-to-end software professional services automation (PSA) software solution that ties all aspects of the business into a single application. Tigerpaw aims to help users around the world to sell more, service clients better and grow their businesses faster.	N/A

Pricing

Backlog

Rev.io PSA

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Backlog	Rev.io PSA
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

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More Pricing Information

Community Pulse
	Backlog	Rev.io PSA

Features

Backlog

Rev.io PSA

Project Management

Comparison of Project Management features of Product A and Product B
	Backlog 7.0 3 Ratings 10% below category average	Rev.io PSA - Ratings
Task Management	10.03 Ratings	00 Ratings
Gantt Charts	7.03 Ratings	00 Ratings
Scheduling	10.03 Ratings	00 Ratings
Team Collaboration	10.03 Ratings	00 Ratings
Support for Waterfall Methodology	5.03 Ratings	00 Ratings
Document Management	10.03 Ratings	00 Ratings
Email integration	3.03 Ratings	00 Ratings
Mobile Access	1.03 Ratings	00 Ratings

Best Alternatives
	Backlog	Rev.io PSA
Small Businesses	Stackby Score 8.9 out of 10	Teamwork.com Score 8.5 out of 10
Medium-sized Companies	InEight Score 8.4 out of 10	Teamwork.com Score 8.5 out of 10
Enterprises	InEight Score 8.4 out of 10	Planview AdaptiveWork Score 8.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Backlog	Rev.io PSA
Likelihood to Recommend	9.0 (3 ratings)	1.0 (1 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Backlog	Rev.io PSA
Likelihood to Recommend	Nulab, Inc. ticket management Vishal Sonawane Customer support Read full review	Rev.io PSA Tigerpaw Unleashed, according to Trust Radius is no longer being marketed. If it worked correctly, it has the potential to be great software for Enterprise level businesses. We chose the Unleashed version so that the technicians could use it in the field. It does take a lot of information to get the software up and running Incentivized JR Jill Ross Office Manager Read full review
Pros	Nulab, Inc. Backlog is one of the best management and collaboration tools available in the market for better managing of resources at the workplace. I have been using this platform for a very long time and it has been helping me a lot to manage the business processes, manage employees, managing leads on different projects, and coordinating with colleagues. It has been helping me a lot to check the issue in the project completion. It gives me real-time status on the project/gives right insights of the system. Incentivized Carol Aleman Software Engineering Manager Read full review	Rev.io PSA ability to dispatch tech's to service calls Incentivized JR Jill Ross Office Manager Read full review
Cons	Nulab, Inc. Price is very high for small teams and department of short term contracts. GUI can be more intuitive. Incentivized Sanyam Jain RPA Consultant Read full review	Rev.io PSA When training, during the overview of a chapter the examples tend to be from a prior version and do not reflect current software. In my experience when things don't work the way you think they should being told to go back and read the chapter that you read 5 times before is not helpful. I my experience when they know that there is an issue and the software is not working they keep billing you. They like to tell you that they are escalating the problem. You never see a resolution and they do not get back to you . You have to keep calling them. They acknowledge that you are having issues and state that there will be a credit. I have not seen one. In my opinion, training is filled with jargon and no glossary. Incentivized JR Jill Ross Office Manager Read full review
Usability	Nulab, Inc. nice to use in the night as well Vishal Sonawane Customer support Read full review	Rev.io PSA No answers on this topic
Support Rating	Nulab, Inc. I would give 9 but one less because of the high price. Incentivized Sanyam Jain RPA Consultant Read full review	Rev.io PSA No answers on this topic
Alternatives Considered	Nulab, Inc. Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame. Incentivized Carol Aleman Software Engineering Manager Read full review	Rev.io PSA No answers on this topic
Return on Investment	Nulab, Inc. SLA should be given by single candle Vishal Sonawane Customer support Read full review	Rev.io PSA Gigantic waste of time and resources Incentivized JR Jill Ross Office Manager Read full review
ScreenShots	Backlog Screenshots