Backstop vs. Dynamo Software

Backstop makes planning and selecting the portfolio efficiently. There is a candid assistance in matters of resource utilization. Moreso, Backstop has a cost accounting notion, which makes the company control the expenses they make. Finally, Backstop has classical research procedures where analysis and decisions arrive after extensive assistance and evaluations.

Incentivized

Customer Service, Project Managers and our personal contact have been exceptional. Since the software is able to do so much and there are so many options the Dynamo team has been invaluable to us. Our company would not have been able to double in size over the last 4 years if it wasn't for Dynamo Software.

• Storage of notes from calls and meetings.
• Tracking portfolio holding balances, transactions, and IRRs/MOICs.
• Allowing flexibility for client-defined uses.

Incentivized

• Keeps improving the software
• Client management and support
• It is very customizable

• Poor communication procedures
• Lack of specific OS support
• No mobile version for Backstop

Incentivized

• I think the software is so robust it can be difficult to use. I often get intimidated to make changes within our platform because I don't want to mess anything up.
• I also feel like once you finish your "training" that it would be nice to have an account manager that can help you when you need it, rather than someone who is in the sales department or contacting the support team. It can be frustrating to have to re-explain your company and how you do things every time you are needing help or want to make changes to your platform that you don't know how to do.

There are many things our team enjoys with Dynamo Software. We are trying to think of more ways to use the software to the fullest utilization. The issues we have is just some communication and some of the learning curve. Overall a very good product with lots of ways to have it fit the brand.

Backstop support is fantastic. They always pick up the phone without a wait and are highly knowledgeable, I rarely need more than 5 minutes to fix an issue.

Incentivized

I have not used or evaluated any Backstop competitors. Freestone already used Backstop when I started.

Incentivized

Dynamo Software was able to offer us a CRM, Investor Portal, Accounting Software and Fund Administration solution that we couldn't find anywhere else that would allow us to easily import and export data in Excel. Other vendors practically owned our data or there was additional cost to get data exported. We had a really bad experience with a previous provider so we took a very long time (almost 2.5 years ) to diligence all of the other options we could find and we are extremely happy we decided to go with Dynamo Software.

• Business ends up profiting
• The chances of investing in the wrong projects don't exist
• The analytical assistance from Backstop increases more investment plans

Incentivized

• It allows us to offer a more sophisticated accounting application and investor portal in our suite of technology.