Backupify vs. Infrascale vs. Veeam Backup for Google Cloud Platform

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.

The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.

Incentivized

Until now, it was not possible to back up the server and respond to emergencies, but with the introduction of this software, it is possible to go back. By supporting One Stop for various virtual OS environments, ease of use is greatly improved. Contributes to reduced TCO and high ROI by reducing management man-hours.

Incentivized

• Back up Google
• Back Up Microsoft
• Easy recovery of data

• Makes consistent, verifiable onsite backups of our corporate data.
• Makes consistent, verifiable offsite backups of our corporate data
• Plays very nice with VMware, the infrastructure we currently use

Incentivized

• unified monitoring across the cloud and on premise
• encryption to maintain integrity of data and vms
• Provides powerful encryption to secure data at all levels of the process.

Incentivized

• Multi-factor Authentication is cumbersome to set up on a new device.

Incentivized

• More expensive than Backblaze

Incentivized

• User interface
• Data management

Incentivized

Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore

It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.

Incentivized

So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.

Incentivized

It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.

Incentivized

The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.

Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).

Incentivized

First and foremost, this solution fits better into the budget than either of the solutions above. Additionally, I think it suits the market I was in better than the other software that play better in a strictly SMB or Enterprise space. Overall, I think this is a niche product that fits well. It's a flexible product and one that can accomplish and provide value for you in whatever capacity you need at the moment.

Incentivized

• Inexpensive cost for the peace of mind.

Incentivized

• Peace of mind: our entire virtual environment is backed up both onsite and offsite
• As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.

Incentivized

• It is now possible to easily switch back when a problem occurs due to server backup acquisition and generation management.
• The acquisition time has been shortened and the job is now completed overnight.
• Also, it is amazing that "This high-performance backup solution is free!" is open to the public, like Community Edition.

Incentivized