Backupify vs. CloudAlly by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backupify
Score 6.7 out of 10
N/A
Backupify, a solution from Kaseya (via Datto), provides SaaS backup for G Suite, Office 365, and Salesforce.N/A
CloudAlly by OpenText
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
CloudAlly, now from Opentext, which acquired CloudAlly parent company Zix in December, 2021, aims to offer an easy and reliable backup solution for leading online services such as Office365, Google Apps, Box and Salesforce. CloudAlly subscriptions include: - Unlimited secure Amazon S3 storage and unlimited retention of daily archives - Archive storage in Amazon’s U.S., E.U. or Australia Data Centers - One-click non-destructive…
$2
user, month
Pricing
BackupifyCloudAlly by OpenText
Editions & Modules
No answers on this topic
SharePoint Online and OneDrive backups for Business
$2
user, month
Backup Box for Business and Enterprise
$2
user, month
Gmail Backup
$2
user, month
Yahoo! Mail Backup
$2
user, month
IMAP Backup
$2
user, month
Amazon DynamoDB and SimpleDB Backups
$2
user, month
office-365-backup
$3
user, month
Google Apps Backup
$3
user, month
Salesforce Backup
$3
user, month
Offerings
Pricing Offerings
BackupifyCloudAlly by OpenText
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BackupifyCloudAlly by OpenText
Features
BackupifyCloudAlly by OpenText
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Backupify
9.3
1 Ratings
8% above category average
CloudAlly by OpenText
-
Ratings
Management dashboard8.01 Ratings00 Ratings
Retention options10.01 Ratings00 Ratings
Encryption10.01 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Backupify
8.7
1 Ratings
9% above category average
CloudAlly by OpenText
-
Ratings
Operational reporting and analytics10.01 Ratings00 Ratings
Malware protection8.01 Ratings00 Ratings
Ransomware Recovery8.01 Ratings00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Backupify
10.0
1 Ratings
15% above category average
CloudAlly by OpenText
-
Ratings
SaaS Product Integration10.01 Ratings00 Ratings
Multiple Data Restoration Options10.01 Ratings00 Ratings
Data Auditing and Search10.01 Ratings00 Ratings
Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
Best Alternatives
BackupifyCloudAlly by OpenText
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BackupifyCloudAlly by OpenText
Likelihood to Recommend
10.0
(4 ratings)
10.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
BackupifyCloudAlly by OpenText
Likelihood to Recommend
Kaseya
In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
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OpenText
CloudAlly is a great backup for Salesforce and Box that is cloud based for a reasonable monthly/annual cost. Thankfully, we have rarely had to use our backups, but the service has been very reliable. It is less appropriate if you are not storing a lot in any of the platforms that they backup
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Pros
Kaseya
  • Back up Google
  • Back Up Microsoft
  • Easy recovery of data
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OpenText
  • Backup Services
  • Salesforce Backup
  • Box Backup
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Cons
Kaseya
  • Multi-factor Authentication is cumbersome to set up on a new device.
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OpenText
  • User interface could be easier to use
  • Backups in Salesforce could be easier to view
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Usability
Kaseya
Very simple user interface and straight forward to complete back ups and restore. It was very easy to set up and then easy to maintain. It does not require any regular maintenance unless you want to delete out data. I only go in to delete old user data for licenses or to restore
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OpenText
No answers on this topic
Support Rating
Kaseya
So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
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OpenText
No answers on this topic
Alternatives Considered
Kaseya
The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
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OpenText
We chose CloudAlly because it had both Box and Salesforce as backup options so we were able to only setup one service, rather than two. The price point is also much better than OwnBackup, which was our second option. I like Skyvia for importing data, but their interface is not as easy to use.
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Return on Investment
Kaseya
  • Inexpensive cost for the peace of mind.
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OpenText
  • Extra layer of protection on our data
  • Ability to retrieve past data if an issue occurs
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ScreenShots

CloudAlly by OpenText Screenshots

Screenshot of Your ally in the cloudScreenshot of Screenshot of Simple upfront pricing with no hidden fee's