Likelihood to Recommend I think Bambuser is well suited in a scenario when there are specific trends in the fashion and cosmetics industries about a product and people want to know what the hype is about, streaming videos about such products give a clarity of the product and a good decision making ability to the users to buy it or not
Read full review JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Read full review Pros Stream Live video and lets users shop online live! add to cart functionality redirects to the brand's page once added items to the cart Read full review Responsive HTML5 Provides share functionality built into the player Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail Read full review Cons have not yet experienced one-to-one shopping experience, good feature for introverts chat with sales expert live on brand websites Read full review Definitely missing the ability (in and easy way) to have clickable links in the video. Analytics is a little cumbersome and not very user-friendly. Read full review Likelihood to Renew Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Read full review Usability Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Read full review Support Rating Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Read full review Implementation Rating One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our
VideoproFile.net solution
Read full review Alternatives Considered Used the Douglas live streaming feature many a times, very very similar experience and not much of a difference, but like the fact that Bambusers streaming is smoother, would love to see Bambusers live stream on many brands as well as other 1-1 features which help the introvert shoppers like me
Read full review JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with
OpenX for pre-roll was faster and easier than with
Brightcove , and lastly, they offered a great price for service.
Jim Cairl Director, Online Advertising and Operations
Read full review Return on Investment For me: as a shopper I have purchased an item that was worth the hype, so its good Read full review JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant. We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll. The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW. Read full review ScreenShots