TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/dl/MY/MTDWEDTJFB0C.PNGJW Player - A great video platformJW Player is our video player across our network of sites. JW Player is only being used as a platform to serve our editorial video content as well as some pre-roll. The problem it addressed was simple... we needed a video player for the website and they were able to provide those services with great tech, and competitive pricing.,Simple, intuitive User Interface. It's incredibly snappy - almost no load time ever. Time to render and transcode is also super fast. Good service and sales support - the people who came in and pitched to us were knowledgable, flexible, and smart - that went a long way to getting our business.,I could use a little more info on some of the videos. an info panel with things like, for example, bitrate would be helpful. Our previous video player had a publish to YouTube button - so that with one button it took care of a whole other channel. That would be nice to see. I'll be honest, i don't really have a lot of points here. In my experience, it's a solid, all-around well built platform.,9,We've seen a video stickiness. Users are watching more videos than they were previously Our ad serving solution is smarter, and we have more flexibility about where to slot in pre-roll between videos. Also ad serving related, we have more transcoded sizes to choose from and better overall video quality than our previous provider,Brightcove,OpenX, Lotame, AppNexus,4JW Player- A real player in the video delivery game.All of our video content is housed on JW Player. It is used by over 30 of our newspaper newsrooms and tv stations. We spent a lot of time looking for an affordable, reliable video hosting system and JW stood out in a crowded field.,Ease of use: We have several hundred people who use JW Player on a weekly basis and we needed to be able to train them quickly. JW Player is very intuitive and easy to understand. Reliability: We rarely ever have any unscheduled downtime with JW Player. Analytics: We wanted to be able to chart growth over a period of weeks and months and JW Analytivs give us a good view into how our video is being consumed. The realtime analytics are especially helpful.,I would like to be able to follow the analytics of a video series over the course of time. Currently, It's difficult to do that. I would like to have multiple logins for a single account. I don't I don't think there is any revision history. After a video is posted we occasionally need to change a headline or description and the update doesn't show up.,10,JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant. We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll. The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.,Bright CoveJW Player and Platform the BEST alternatives to YouTube, Vimeo or DailymotionOur firm, Motion Media Solutions is a video production company producing business videos for online use by business professionals, corporations and nonprofit organizations. We deliver a majority of our client videos via a video website we host at VideoproFile.net. In doing so, we not only provide the JW Player embed code our clients may use to put the video on their own websites, but we optimize video pages to help establish video SEO for them, linking the page to their social media profiles online, as well as to syndicated locations of their video on sites such as YouTube, Facebook, Vimeo, Dailymotion, SlideShare and others.,Responsive HTML5 Provides share functionality built into the player Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail,Technical support is extremely slow to respond to inquiries and often does no more than point to existing documentation on its knowledgevbase, which is often inadequate, and slows down proper resolution to issues. No access to cases established for customer record of all correspondence with support. JW Platform Playlist RSS feed is not currently compatible with iTunes video podcast submission parameters which is a real disconnect.,7,Positive in the sense that we have been able to integrate its use and their platform for our VideoproFile.net client videos hosting and distribution, with far greater functionality and features than just using the stand-alone player as a plugin for the site. There have been some negative impacts such as the playlist RSS feed iTunes incompatibility as already mentioned. Another negative impact on some videos with the JW Platform is its encoding qualities seem to be lesser than popular video sharing sites such as Vimeo, YouTube and Dailymotion; this is only evident on certain videos, however serious enough that the only alternative is to encode our own, load to our own CDN, then load via URL to the JW Platform, then uploading a separate image for its thumbnail. This is a work-around, but seems completely unnecessary given that since most clients are inclined to just use the FREE video sharing sites anyway, we cannot afford to see some videos appear to display blurry images at places within the videos encoded and hosted on JW Platform. This also places a greater burden on us to review every video hosted with JW Platform as a measure of QA...steps we'd prefer NOT to take if we could rely on its quality of encoding matching that of the most popular video sharing sites.,VideoJS, Flow Player and MediaElements,Box, Dropbox for Business, Basecamp, Smartsheet,604,1,Client Video distribution Client Video hosting Video streaming Mobile video streaming,Integration with our HWDMediaShare module on Joomla.,Hopefully iTunes RSS feed parameters compatibility for the JW Platform playlists for video podcasting,10,Yes,Price Product Features Product Usability Prior Experience with the Product Analyst Reports,We do evaluate this decision annually, though migrating to alternative solutions is not an insignificant task. With our experience, I would certainly place a higher emphasis on service levels and attempt to gain some indication from the company whether steps are being taken to improve. Similarly, it seems completely out of step with the market for playlist RSS feeds NOT to include a single data element which iTunes podcast registration requires (language) and would want to see this resolved before seriously considering our renewal.,Vendor implemented,No,Change management was a small part of the implementation and was well-handled,Finding the right way to configure our platform so that its historical content could still be maintained on AWS, with a plan to migrate over time, while support all NEW content from JW Platform.,7,1,Yes,It has been helpful that JW Platform accounts seem to have an account manager assigned and that person's contact and ongoing availability has been the ONLY way in which certain support cases submitted EVER get the proper attention and responsiveness. Sadly, in certain cases the issues were still not resolved promptly, nor to our satisfaction even with this manager's intervention.,Ability to upload video OR add using URL Ability to select from multiple thumbnail images automatically generated from uploaded videos Access to important defining attributes such as runtime Ability to customize multiple player configurations and apply to individual videos,Playlist RSS feeds are incompatible with iTunes podcast registration parameters (no language data element),Yes,9
Unspecified
JW Player
10 Ratings
Score 7.8 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

JW Player Reviews

JW Player
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.8 out of 101
Show Filters 
Hide Filters 
Filter 10 vetted JW Player reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-3 of 3)
  Vendors can't alter or remove reviews. Here's why.
Jim Cairl profile photo
November 07, 2017

User Review: "JW Player - A great video platform"

Score 9 out of 10
Vetted Review
Verified User
Review Source
JW Player is our video player across our network of sites. JW Player is only being used as a platform to serve our editorial video content as well as some pre-roll. The problem it addressed was simple... we needed a video player for the website and they were able to provide those services with great tech, and competitive pricing.
  • Simple, intuitive User Interface.
  • It's incredibly snappy - almost no load time ever.
  • Time to render and transcode is also super fast.
  • Good service and sales support - the people who came in and pitched to us were knowledgable, flexible, and smart - that went a long way to getting our business.
  • I could use a little more info on some of the videos. an info panel with things like, for example, bitrate would be helpful.
  • Our previous video player had a publish to YouTube button - so that with one button it took care of a whole other channel. That would be nice to see.
  • I'll be honest, i don't really have a lot of points here. In my experience, it's a solid, all-around well built platform.
JW Player is a web based video player. It is best-in-class for that kind of application. If you need to host video content and need a video player on your website - this is definitely one company to investigate. For pretty much anything that is not video related, you should not use them.
Read Jim Cairl's full review
Jim Manney profile photo
March 17, 2017

Review: "JW Player- A real player in the video delivery game."

Score 10 out of 10
Vetted Review
Verified User
Review Source
All of our video content is housed on JW Player. It is used by over 30 of our newspaper newsrooms and tv stations. We spent a lot of time looking for an affordable, reliable video hosting system and JW stood out in a crowded field.
  • Ease of use: We have several hundred people who use JW Player on a weekly basis and we needed to be able to train them quickly. JW Player is very intuitive and easy to understand.
  • Reliability: We rarely ever have any unscheduled downtime with JW Player.
  • Analytics: We wanted to be able to chart growth over a period of weeks and months and JW Analytivs give us a good view into how our video is being consumed. The realtime analytics are especially helpful.
  • I would like to be able to follow the analytics of a video series over the course of time. Currently, It's difficult to do that.
  • I would like to have multiple logins for a single account.
  • I don't
  • I don't think there is any revision history. After a video is posted we occasionally need to change a headline or description and the update doesn't show up.
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Read Jim Manney's full review
Ross R. Mason profile photo
August 24, 2016

Review: "JW Player and Platform the BEST alternatives to YouTube, Vimeo or Dailymotion"

Score 7 out of 10
Vetted Review
Verified User
Review Source
Our firm, Motion Media Solutions is a video production company producing business videos for online use by business professionals, corporations and nonprofit organizations. We deliver a majority of our client videos via a video website we host at VideoproFile.net. In doing so, we not only provide the JW Player embed code our clients may use to put the video on their own websites, but we optimize video pages to help establish video SEO for them, linking the page to their social media profiles online, as well as to syndicated locations of their video on sites such as YouTube, Facebook, Vimeo, Dailymotion, SlideShare and others.
  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
  • Technical support is extremely slow to respond to inquiries and often does no more than point to existing documentation on its knowledgevbase, which is often inadequate, and slows down proper resolution to issues.
  • No access to cases established for customer record of all correspondence with support.
  • JW Platform Playlist RSS feed is not currently compatible with iTunes video podcast submission parameters which is a real disconnect.
It's very well suited for any firm desiring to maintain a high-quality, fully functional online video player that is automatically mobile compliant and contains built-in sharing functionality for email, Facebook, Twitter, and Pinterest among others.

As previously mentioned, the JW Platform playlist RSS feed NOT being compatible with iTunes video podcasting submission parameters is a huge disappointment as that was originally one of the reasons we chose to use the platform.
Read Ross R. Mason's full review

Feature Scorecard Summary

Support for advertisements (2)
9.2
Video SEO (2)
8.5
Video access controls (1)
9
User management (1)
9
Video link sharing (2)
8.0
External video (1)
10
Player customization (2)
8.5
Embedded videos (2)
10.0
Video quality / Bandwidth controls (2)
10.0
Mobile compatibility (2)
10.0
Per video tracking (1)
9
Video analytics dashboard (2)
8.5
On-Demand video (2)
9.2
Live streaming (1)
10
Video upload & format support (2)
8.5
Video library / File management (2)
9.2
Video portal (1)
10

About JW Player

JW Player is an online video platform that includes the open source video player, as well as video hosting and streaming, advertising, and analytics features.

JW Player Technical Details

Operating Systems: Unspecified
Mobile Application:No