JW Player- A real player in the video delivery game.
March 17, 2017

JW Player- A real player in the video delivery game.

Jim Manney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with JW Player

All of our video content is housed on JW Player. It is used by over 30 of our newspaper newsrooms and tv stations. We spent a lot of time looking for an affordable, reliable video hosting system and JW stood out in a crowded field.

Pros

  • Ease of use: We have several hundred people who use JW Player on a weekly basis and we needed to be able to train them quickly. JW Player is very intuitive and easy to understand.
  • Reliability: We rarely ever have any unscheduled downtime with JW Player.
  • Analytics: We wanted to be able to chart growth over a period of weeks and months and JW Analytivs give us a good view into how our video is being consumed. The realtime analytics are especially helpful.

Cons

  • I would like to be able to follow the analytics of a video series over the course of time. Currently, It's difficult to do that.
  • I would like to have multiple logins for a single account.
  • I don't
  • I don't think there is any revision history. After a video is posted we occasionally need to change a headline or description and the update doesn't show up.
  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
  • Bright Cove
JW Player is the most widely used internet video player out there, so it was an easy choice for us to trust JW with our video content and delivery. What impressed me most was their hunger to improve and satisfy our business needs. Many of their competitors weren't nearly as interested in our bottom line as they were in their own.
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.

JW Player Feature Ratings

Support for advertisements
10
Video SEO
10
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
Not Rated
Integration to Eloqua
Not Rated
Integration to LMS
Not Rated
Video access controls
Not Rated
User management
Not Rated
Video link sharing
8
Internal video
Not Rated
External video
Not Rated
Player customization
10
Embedded videos
10
Video quality / Bandwidth controls
10
Mobile compatibility
10
A/B testing
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
Not Rated
Per video tracking
9
Video analytics dashboard
10
On-Demand video
10
Live streaming
10
Impact of streaming on network
Not Rated
Video upload & format support
10
Video library / File management
10
Video portal
Not Rated
Audience polling
Not Rated
Audience Q&A / Live chat
Not Rated
Video comments
Not Rated

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