Barracuda CloudGen Firewall vs. ExpressVPN

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

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a colleague using it in china wrote up a detailed report of how he was unable to get out of china with it. he included screenshots and write-ups on his many trials and tribulations of dealing with tech support, trying to get thru the gfw, and he ultimately ended up using another solution altogether which DID work.

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• The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
• Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
• Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
• We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
• Integration with Active Directory makes it easy to identify users activities in logs.

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• ExpressVPN was easy to install, and simple to connect to a VPN network.
• ExpressVPN is available for multiple platforms and multiple browsers.
• The price is reasonable for the added level of security it provides.

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• Very complex and steep learning curve to get up to speed.
• Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
• Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.

• A better price point - it's not prohibitively expensive, but I'm not buying it again at that price point without a pressing need.

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It's efficient and useful at what it does.

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Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

Engineering team members can work from remote locations which helps companies to reduce their operational costs. It is easy to use so team members don't have to spend any extra time to use this. It helps team members access web pages which are otherwise not available due to location restrictions.

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More or less above average

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I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.

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Never used the support

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Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!

nord was a player, too, but we buy both nord and expressvpn now. we have tried sort of a hodge-podge of all the typical commercial vendors out there. If I Was to compare them all, they'd all be approximately a rating of "meh", 50-50. I'm not a fan of any. We also tried self-hosting vpn's but that requires local tech staff we don't want to have to focus on having.

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Excellently well engineered.

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• We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
• The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
• I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

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• My customers are happy that I am using every security measure available. Increased sales.
• Productivity has not decreased, while security level has increased.
• The initial cost was reasonable.

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