Likelihood to Recommend I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
Read full review SRXs seem to be well suited at the enterprise level for plain routers, firewalls, and IDP/IDS. They work well on MPLS and Ethernet, including Internet. I have 3 SRXs also performing edge duty, with 2 in a high availability (HA) cluster. The Juniper line of SRXs provides a good range of scaling from small business to extremely large enterprise. Wire speed is a common comparison factor and Juniper shines in that area.
Read full review Pros The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors. Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service. Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business. We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources. Integration with Active Directory makes it easy to identify users activities in logs. Read full review Edge Device (Tunneling & Routing) Routing Instances Zone Based Firewall L3 Gateway/Vlan termination DHCP Server & DHCP Relay Good support community & Good available documentation Good support by the Vendor Read full review Cons Very complex and steep learning curve to get up to speed. Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build. Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve. Read full review My only real criticism of the product is that it's hard to figure out how to upgrade the firmware from the CLI via TFTP via the docs, but it works great once you get it sorted. Read full review Usability Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
Read full review Support Rating I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Read full review This is the one area where I have a beef with Juniper. When I called into Cisco TAC, 90% of the time, the first person I spoke with was able to resolve my issue. With Juniper TAC, 90% of the time, the first person I speak with is not able to resolve my issue, seems to almost be reading from a script, and must escalate my ticket. All of which takes time.
Read full review Alternatives Considered Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Read full review Juniper SRX stands tall compared to all these products for Large Service Provider Networks, where traffic volume is larger. Also, cost comparison with SRX's few other products can also be another contributing factor while selecting this. As well as Juniper Routers, Switches, and multiple products from the same vendor to maintain one single vendor environment. As well as Juniper Support is also really good.
Read full review Return on Investment We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money. The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere. I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated. Read full review It is a workhorse for our field operations. It provides the last touch for an ISP to the customer. The customer has no view of the device, but with the repeatability of the device, they do not need to. The ability to roll out a dynamic routing protocol attached to a security zone allows elasticity to the environment that supports growth. VLAN support on the inside interfaces allow this to be the only device in some smaller deployments we install these in. Read full review ScreenShots Barracuda CloudGen Firewall Screenshots