What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 4 reviews and ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.4 out of 100
Based on 23 reviews and ratings
Attribute Ratings
- Barracuda Web Security Gateway is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
8.0
Barracuda Content Shield
80%
1 Rating

9.4
Barracuda Web Security Gateway
94%
7 Ratings
Usability
7.0
Barracuda Content Shield
70%
1 Rating

8.0
Barracuda Web Security Gateway
80%
1 Rating
Support Rating
8.0
Barracuda Content Shield
80%
2 Ratings

9.5
Barracuda Web Security Gateway
95%
5 Ratings
Likelihood to Recommend
Barracuda Content Shield
We are a healthcare organization so it is very important that we are HIPPA compliant with our data via email/web based. For non-medical related issues sometimes we get items we do need blocked by the program.

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.

Verified User
Director in Information Technology
Legal Services Company, 11-50 employeesPros
Barracuda Content Shield
- Easy to use
- Layout of program looks like an email so its easy to read and identify
- Helped many suspicious senders from getting into our system

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
- Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
- Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
- Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
Director of IT
GiumarraFood & Beverages, 201-500 employees
Cons
Barracuda Content Shield
- The layout is simple but its all one color and there are a lot of tabs that I don't know what they are used for
- I cant figure out why the Barracuda emails go straight to my junk box, I don't always check it so some emails have gotten lost

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
- More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
- The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.

Verified User
Engineer in Information Technology
Aviation & Aerospace Company, 501-1000 employeesPricing Details
Barracuda Content Shield
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Barracuda Web Security Gateway
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Barracuda Content Shield
Barracuda Content Shield 7.0
Based on 1 answer
I think the program is easy to use, I think there are more functions it can have or better ability to customize the layout so it doesn't look so plain

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
Barracuda Web Security Gateway 8.0
Based on 1 answer
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.

Verified User
Administrator in Information Technology
Plastics Company, 201-500 employeesSupport Rating
Barracuda Content Shield
Barracuda Content Shield 8.0
Based on 2 answers
I have only had to call twice for access issues but it has been overall a normal experience.

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
Barracuda Web Security Gateway 9.5
Based on 5 answers
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Director of IT
GiumarraFood & Beverages, 201-500 employees
Alternatives Considered
Barracuda Content Shield
We chose this package because of our industry, there is a lot of web based information that can get lost or stolen. We want to be compliant and not lose any sensitive information.

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Service Manager
Accellis Technology GroupInformation Technology and Services, 11-50 employees
Return on Investment
Barracuda Content Shield
- Keeping our data more secure
- Controlling information in and out of the servers

Verified User
Employee in Finance and Accounting
Hospital & Health Care Company, 501-1000 employeesBarracuda Web Security Gateway
- I came into the company with Barracuda already implemented so it worked well for a number of years.
- Their support contract was a bit pricey.
- For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.

Verified User
Administrator in Information Technology
Retail Company, 201-500 employees