Barracuda Content Shield vs Barracuda Web Security Gateway

• Easy to use
• Layout of program looks like an email so its easy to read and identify
• Helped many suspicious senders from getting into our system

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• Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
• Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
• Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.

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• The layout is simple but its all one color and there are a lot of tabs that I don't know what they are used for
• I cant figure out why the Barracuda emails go straight to my junk box, I don't always check it so some emails have gotten lost

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• More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
• The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.

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• Keeping our data more secure
• Controlling information in and out of the servers

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• I came into the company with Barracuda already implemented so it worked well for a number of years.
• Their support contract was a bit pricey.
• For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.

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