2 Ratings
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Score 7.2 out of 100
22 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Barracuda Content Shield

We are a healthcare organization so it is very important that we are HIPPA compliant with our data via email/web based. For non-medical related issues sometimes we get items we do need blocked by the program.
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
Anonymous | TrustRadius Reviewer

Pros

Barracuda Content Shield

  • Easy to use
  • Layout of program looks like an email so its easy to read and identify
  • Helped many suspicious senders from getting into our system
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
Jay Glatt | TrustRadius Reviewer

Cons

Barracuda Content Shield

  • The layout is simple but its all one color and there are a lot of tabs that I don't know what they are used for
  • I cant figure out why the Barracuda emails go straight to my junk box, I don't always check it so some emails have gotten lost
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
Anonymous | TrustRadius Reviewer

Usability

Barracuda Content Shield

Barracuda Content Shield 7.0
Based on 1 answer
I think the program is easy to use, I think there are more functions it can have or better ability to customize the layout so it doesn't look so plain
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

Barracuda Web Security Gateway 8.0
Based on 1 answer
There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Anonymous | TrustRadius Reviewer

Support Rating

Barracuda Content Shield

Barracuda Content Shield 8.0
Based on 2 answers
I have only had to call twice for access issues but it has been overall a normal experience.
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

Barracuda Web Security Gateway 9.3
Based on 5 answers
Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
Jay Glatt | TrustRadius Reviewer

Alternatives Considered

Barracuda Content Shield

We chose this package because of our industry, there is a lot of web based information that can get lost or stolen. We want to be compliant and not lose any sensitive information.
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

Barracuda Content Shield

  • Keeping our data more secure
  • Controlling information in and out of the servers
Anonymous | TrustRadius Reviewer

Barracuda Web Security Gateway

  • I came into the company with Barracuda already implemented so it worked well for a number of years.
  • Their support contract was a bit pricey.
  • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
Anonymous | TrustRadius Reviewer

Screenshots

Barracuda Content Shield

Pricing Details

Barracuda Content Shield

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Web Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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