Barracuda Content Shield (discontinued) vs. Qustodio vs. Zscaler Internet Access

Barracuda Content Shield is well suited to large companies with many employees that are based in many areas and have various aspects of their job that need them to be on the internet at all times and in many cases opening themselves to many threats. It may be less appropriate for small companies that are in individualized clusters

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Qustodio is well-suited for organizations that want to monitor and manage internet usage to ensure a safe and productive online environment. It is useful for companies with strict internet usage policies, as well as those with a bring your own device policy. However, in scenarios where employees need a significant level of internet freedom to perform their job functions, Qustodio may be less appropriate.

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I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.

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• Easy to use
• Layout of program looks like an email so its easy to read and identify
• Helped many suspicious senders from getting into our system

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• Monitoring daily communication throughout the firm
• Storing historical messaging in a database for audit and tracking purposes
• Developing rules and guidelines in the system to be automatically enforced

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• Provides a secure VPN connection point for endpoint connectivity.
• Provides the VPN connectivity in a fast and reliable connection state.
• Very dependable, once connected the connection stays up and there's no fuss.
• Very good at letting you know when you are not authenticated.
• Very easy to authenticate and regain access when your session times out.

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• Increased policy customization
• Filtering policy preferences
• Increased manual settings

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• It could offer more support towards Chromebooks.

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• ZS CLI support to turn off ZIA and ZDX service specifically on mac.
• Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).

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While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

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I think the program is easy to use, I think there are more functions it can have or better ability to customize the layout so it doesn't look so plain

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Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.

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There are often performance issues reported

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I have only had to call twice for access issues but it has been overall a normal experience.

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Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

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good the engineer give excellent support and eplanation

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Barracuda Content Shield was compared to this product and in our opinion was more robust and cost effective for our growing firm. Barracuda allowed us to create filtering that worked for our firm and allowed us to make the customization easy so that all employees had access to what they needed and were not shut out.

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Qustodio stacks up well against other products like Norton Family, Kaspersky Safe Kids, and Net Nanny in terms of its features and capabilities. All of these products offer similar features like website filtering, app management, and monitoring of internet activities. However, Qustodio stands out for its ease of use and user-friendly interface. It also offers more granular controls for setting time limits and restrictions, and the alerts it sends are more detailed and informative. Additionally, Qustodio's customer support is also very responsive and helpful.We selected Qustodio over the other products because it offered the best balance of features, ease of use, and customer support. It was also more cost-effective than some of the other options. Overall, Qustodio has proven to be a reliable and effective solution for our organization's internet usage management needs.

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The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.

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• Increased Reporting Times
• Threat Training time increase
• Policy enforcement increased time

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• Consistent messaging throughout the firm
• Managing reputation risk
• Preventing inappropriate or outside-of-scope communication or browsing

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• I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info